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Customer Service Representative

Atlas Staffing Eden Prairie, MN
  • Expired: over a month ago. Applications are no longer accepted.

Job Location:

Eden Prairie MN

Pay Rate:

$20.00 per hour

Shift:

Monday – Friday

1st Shift (4 hours per day between 8:00 am – 4:30 pm)

Job Description:

· Manage large amounts of incoming calls

· Generate sales leads

· Identify and assess customers’ needs to achieve satisfaction

· Build sustainable relationships and trust with customer accounts through open and interactive communication

· Provide accurate, valid and complete information by using the right methods/tools

· Meet personal/customer service team sales targets and call handling quotas

· Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution

· Keep records of customer interactions, process customer accounts, and file documents

· Follow communication procedures, guidelines, and policies

· Take the extra mile to engage customers

Job Requirements:

· Proven customer support experience or experience as a client service representative

· Track record of over-achieving quota

· Strong phone contact handling skills and active listening

· Familiarity with CRM systems and practices

· Customer orientation and ability to adapt/respond to different types of characters

· Excellent communication and presentation skills

· Ability to multi-task, prioritize, and manage time effectively

· High school degree

· QuickBooks experience

Atlas Staffing

Why Work Here?

Best Jobs | Best Employees | Best Companies

Atlas Staffing is one of the largest locally owned employment agencies in the Twin Cities. We specialize in light-industrial employment opportunities. We were founded in 1985 and we’ve grown to multiple locations, covering the entire Twin Cities metro and surrounding areas. We take pride in servicing our clients with the most qualified talent and strive for excellent customer service. We provide employees on a temporary, trial to hire or direct placement basis. With our knowledge of each field and their specific challenges, our staffing coordinators and recruiters ensure that our clients receive the finest professionals and our employees find work in line with their training, experience, and expectations.

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Eden Prairie, MN
Eden Prairie, MN
USA

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