Job Title: Call Center Representative
Job Location/City: Maple Grove, MN
Type of Job: Full Time. Trial to hire.
Hours/Shift: 1st Shift: Monday – Friday: 8AM – 4:30PM
Short description of job duties:
One of the nation’s oldest and most trusted lighting distributors is looking for a Reliable Motivated Individual to be a part of their team. They offer a great benefit package, along with a raise upon hire-on.
- Answering or making calls to customers to learn about and address their needs, complaints, or other issues with products or services.
- Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that client’s feel supported and valued.
- Building lasting relationships with clients and other call center team members based on trust and reliability.
- Utilizing software, databases, scripts, and tools appropriately.
- All other duties as assigned.
- Must pass background check.
- Must work in the warehouse for your first week.
- Must have a minimum of one year Call Center experience.
- Must have a professional resume.
- Must have High School Diploma or equivalent.