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Seasonal Customer Service Representative

Atlas Management Solutions, Inc. Philadelphia, PA
  • Posted: 1 day ago
  • $40,000 to $55,000 Annually
  • Full-Time

Atlas Management Solutions is a growing, privately owned company, new to the Philadelphia, PA area. Sales and marketing company servicing over 5,000 customers nationwide and we are seeking a collaborative and solution-oriented individual to join our customer service team! This is a seasonal to a possible full time position.

If you a team player and sports enthusiast this is the place for you- we thrive off of competition and the growth of our team members. Ultimately, we are looking for a friendly and driven individual that likes to venture out of their comfort zone and talk with our clients about or many products and services.

Responsibilities:

• Attracts potential customers by answering product and service questions

• Handling customer order related questions, inquiries and complaints

• Recommends products that will meet customers’ needs

• Prepares product or service reports by collecting and analyzing customer information

• Contributes to team effort by accomplishing related results as needed

• Maintaining current knowledge of products offered

• Perform all other related duties as assigned

Requirements:

• Positive attitude and excellent communication skills

• Knowledge of principles and processes for providing excellent customer service.

• Product knowledge, Quality Focus, Problem Solving, Resolving Conflict, Multi-tasking

• High school diploma or equivalent

• Support company values and standards of integrity

• Excellent verbal and interpersonal skills with a high degree of professionalism

• Must be able to function as part of a team as well as independently

Atlas Management Solutions, Inc.

Why Work Here?

Local Established Firm Seeking Motivated Individuals Who Want to Join Our Success

By connecting with eligible and receptive consumers, we take television, voice, and internet service upgrades where they are needed. Our partner is committed to high-level service and professionalism – values that parallel our own. Atlas Management Solutions ensures that people all over the nation enjoy the best telecom options available. We use a flexible outreach method that is easily tailored to meet all sorts of business needs and requirements. With total integrity, we secure high customer acquisition rates fast.

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