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Sales -Parts & Service - Customer Service Representative

Atlantic Tractor Queen Anne, MD
  • Posted: over a month ago
  • Full-Time
  • Benefits: 401k, dental, life_insurance, medical, vision
Job Description

Whether you have experience with agricultural or lawn and garden equipment, or have a mechanical background and the desire to learn the Ag and/or Turf industry – now is the time to join our team! This is your opportunity for a long term career with a top employer and well-respected organization that offers great pay, above average benefits, and real advancement opportunities. If you want to be in the equipment industry, then you want to work for Atlantic Tractor, an 11 location John Deere dealership.

Atlantic Tractor, recently certified as a Great Place to Work by the Great Place to Work Institute, is looking for a John Deere Customer Service Representative - Parts & Service Sales to join the Sales department at its store in Queen Anne, Maryland.

  • Outstanding benefits including –401(k) Retirement Plan with Company Match; Health, Dental, Vision and Prescription Insurance; Health Saving Accounts; Life Insurance; Short- and Long-Term Disability Insurance; Paid Time Off; Paid Holidays; Company Paid Online and Instructor-Led Training; EAP (Employee Assistance Program); Discounts on products.
  • Advancement– Due to the continued growth of the company, you can advance into a management role. Many of the managers and supervisors in our dealerships began their careers in Service, Parts or Sales.
  • Stability and reputation— Atlantic Tractor has 11 locations and over 300 employees. Atlantic Tractor is known for their stability, their honesty, and their integrity. We have been named “Satisfyed Top Dealers” for 2018, 2019 and 2020. As a result of our continued growth, we have become one of the largest agricultural and equipment dealers in the Mid-Atlantic region while maintaining local community values.
  • Employee impact– Enjoy a collaborative work environment where your voice will be heard and your opinions will matter.
  • Training– We offer you company paid training and mentoring to prepare you for your role and continued learning to grow your skills.
  • Core Values – We operate under a set of core values which we call the 6P’s of Performance. These six values are Passionate; Positive; People-Oriented; Productive; Professional and Proud. Our core values summarize our commitment to a culture of self-improvement and exceptional customer experiences which were uniquely developed by our employees.

This is a career where you will find pride in the work you do and will have the support you need to ensure your success.

Responsibilities:

  • Marketing of parts and sales services including extended warranties, maintenance plans , machine inspections, over hauls, standard job quotes and special aftermarket promotions.
  • Perform follow-up calls at customer locations regarding parts and service.
  • Address customer concerns and resolve problems effectively and efficiently.
  • Profile customer's machines, vehicles and demographic information.
  • Participates in product demonstrations and clinics for customers and participates in local trade shows and dealership promotional events.
  • Work with established accounts as well as developing new business.

Experience, Education, Skills and Knowledge:

  • Preferably two years of experience in agricultural and farming equipment.
  • Previous involvement in sales, service, training or other related activities.
  • Excellent Customer Relationship Skills.
Company Description
Whether you have experience with agricultural or lawn and garden equipment, or have a mechanical background and the desire to learn the Ag and/or Turf industry – now is the time to join our team! This is your opportunity for a long term career with a top employer and well-respected organization that offers great pay, above average benefits, and real advancement opportunities. If you want to be in the equipment industry, then you want to work for Atlantic Tractor, an 11 location John Deere dealership.

Outstanding benefits including –401(k) Retirement Plan with Company Match; Health, Dental, Vision and Prescription Insurance; Health Saving Accounts; Life Insurance; Short- and Long-Term Disability Insurance; Paid Time Off; Paid Holidays; Company Paid Online and Instructor-Led Training; EAP (Employee Assistance Program); Discounts on products.
Advancement– Due to the continued growth of the company, you can advance into a management role. Many of the managers and supervisors in our dealerships began their careers in Service, Parts or Sales.
Stability and reputation— Atlantic Tractor has 11 locations and over 300 employees. Atlantic Tractor is known for their stability, their honesty, and their integrity. We have been named “Satisfyed Top Dealers” for 2018, 2019 and 2020. As a result of our continued growth, we have become one of the largest agricultural and equipment dealers in the Mid-Atlantic region while maintaining local community values.
Employee impact– Enjoy a collaborative work environment where your voice will be heard and your opinions will matter.
Training– We offer you company paid training and mentoring to prepare you for your role and continued learning to grow your skills.
Core Values – We operate under a set of core values which we call the 6P’s of Performance. These six values are Passionate; Positive; People-Oriented; Productive; Professional and Proud. Our core values summarize our commitment to a culture of self-improvement and exceptional customer experiences which were uniquely developed by our employees.
This is a career where you will find pride in the work you do and will have the support you need to ensure your success.

Atlantic Tractor

Why Work Here?

Recognized as a Great Place to Work and a Top Dealer!

Whether you have experience with agricultural or lawn and garden equipment, or have a mechanical background and the desire to learn the Ag and/or Turf industry – now is the time to join our team! This is your opportunity for a long term career with a top employer and well-respected organization that offers great pay, above average benefits, and real advancement opportunities. If you want to be in the equipment industry, then you want to work for Atlantic Tractor, an 11 location John Deere dealership. Outstanding benefits including –401(k) Retirement Plan with Company Match; Health, Dental, Vision and Prescription Insurance; Health Saving Accounts; Life Insurance; Short- and Long-Term Disability Insurance; Paid Time Off; Paid Holidays; Company Paid Online and Instructor-Led Training; EAP (Employee Assistance Program); Discounts on products. Advancement– Due to the continued growth of the company, you can advance into a management role. Many of the managers and supervisors in our dealerships began their careers in Service, Parts or Sales. Stability and reputation— Atlantic Tractor has 11 locations and over 300 employees. Atlantic Tractor is known for their stability, their honesty, and their integrity. We have been named “Satisfyed Top Dealers” for 2018, 2019 and 2020. As a result of our continued growth, we have become one of the largest agricultural and equipment dealers in the Mid-Atlantic region while maintaining local community values. Employee impact– Enjoy a collaborative work environment where your voice will be heard and your opinions will matter. Training– We offer you company paid training and mentoring to prepare you for your role and continued learning to grow your skills. Core Values – We operate under a set of core values which we call the 6P’s of Performance. These six values are Passionate; Positive; People-Oriented; Productive; Professional and Proud. Our core values summarize our commitment to a culture of self-improvement and exceptional customer experiences which were uniquely developed by our employees. This is a career where you will find pride in the work you do and will have the support you need to ensure your success.

Address

13716 Main Street
Queen Anne, MD
21657 USA

Website

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