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Customer Support Specialist

Atlantic Packaging Wilmington, NC

  • Expired: over a month ago. Applications are no longer accepted.
Job Description
Atlantic Packaging is the industry’s leading packaging materials and equipment source. We are celebrating our 75th year in business and are a multi-faceted, stable organization that consistently ranks in the top 20 private companies in North Carolina by revenue. Atlantic Packaging seeks a detail-oriented support specialist to provide a broad range of support services for our Wilmington Distribution site. The Support Specialist will be an integral part of the distribution team, participating on various levels to support operations and sales efforts. This full-time position is located at our corporate distribution facility in Wilmington, NC. KEY RESPONSIBILITIES Provide administrative support to business activities including: Communicate with customers, suppliers and sales representatives via phone and e-mail Provide knowledgeable answers to questions about product, pricing and availability Process customer orders to ensure proper fulfillment Work with manufacturing and third-party suppliers to meet customer’s supply needs Work with internal departments to meet customer’s needs Data entry in various platforms QUALIFICATIONS For this role, we seek candidates with a track record of superior performance, including: × Critical thinking with exceptional problem-solving skills × Strong attention to detail and understanding of process, numbers and calculations × Capable of managing multiple projects simultaneously in a time-efficient manner × Superb customer engagement skills, ability to engage with internal and external customers, and exhibit strong written and verbal communication skills × Highly organized and able to manage time effectively × Strong proficiency with MS Office Suite × Able to work both independently and in a team environment × Initiative to be proactive, resourceful, and highly motivated with good communication skills and a results-oriented approach × Three years office environment or relevant work experience COMPENSATION Our total rewards include competitive pay and excellent benefits. Employment Type: Full Time Bonus/Commission: No

Atlantic Packaging


Wilmington, NC
28405 USA



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