Skip to Main Content
Passenger Services Agent
Atlantic Aviation Kahului, HI

Passenger Services Agent

Atlantic Aviation
Kahului, HI
Expired: over a month ago Applications are no longer accepted.
  • $19 to $21 Hourly
  • Full-Time
Job Description
Why You’ll Love This Passenger Services Agent Job
Did you ever want to work in aviation but didn’t know how to break into the industry? Would you like working in a fast-paced environment around some of the most incredible professionals in aviation? If so, this Passenger Services Agent position with Atlantic Aviation at OGG in Kahului, HI may be perfect for you!

In this position, you will be the first point of contact for clientele arriving at the facility. You will get the opportunity to interact with many large corporations’ flight departments and high-profile clients!  In this position, you will perform assigned tasks related to providing services for corporate aircraft, cargo and passenger charters, and other general aviation aircraft.

Use your experience and outgoing personality to build a career in aviation you are excited about and apply for the Passenger Services Agent job today! 

This position starts between $19 - $21 per hour! This position with Atlantic Aviation requires availability for any/all shifts as well as overtime, weekends, holidays, and on call. Must be a current HI resident!ResponsibilitiesPassenger Services Agent Responsibilities
  • Provide customers with professional service and assistance
  • Making hotel and catering reservations for inbound and outbound aircraft
  • Processing customer purchases and fuel transactions
  • Work closely with line service personnel and pilots, ensuring all customer service needs are met
  • Provide and coordinate ground handling services
  • Coordination of all airport agencies for flight arrivals and departures
  • Communicate with customers
  • Assist with customer service duties
Required SkillsPassenger Services Agent Qualifications 
  • Customer service/hospitality experience
  • High school diploma or GED certificate
  • 18 years of age
  • A valid state driver’s license
  • Ability to comprehend and perform basic math calculations
  • Must be living in Hawaii
  • A professional appearance including grooming standards
  • Ability to pass background checks (criminal and motor vehicle), drug tests, receive and maintain issuance of an airport security badge, and be insurable by the company’s applicable insurance policies.
  • Ability to successfully and timely complete training programs, ability to use a computer and email, including passing computer-based training modules.
  • Excellent verbal and written English communication skills.
  • Ability to work flexible schedules including night, holiday and weekend shifts and in various weather conditions.
  • Preferred: Three (3) to six (6) months experience and/or training in aviation, FBO, hospitality, customer service or another related field
  • Preferred: knowledge of radio procedures and protocols


Atlantic Aviation

Kahului, HI



Get fresh Passenger Services Agent jobs daily straight to your inbox!

By clicking the button above, I agree to the ZipRecruiter Terms of Use and acknowledge I have read the Privacy Policy, and agree to receive email job alerts.