We are seeking an Application Systems Analyst to join one of the largest insurance company in Sacramento! .
- Perform escalated analysis, troubleshooting, testing, and documentation in support of multiple clients and various business partners for multiple supported applications.
- Ensure that all expected service level agreements and turnaround times are met
- Execute complex SQL scripts, analyze SQL statements, and perform data analysis for compliance reporting.
- Performs testing and deployment in various environments. Work with third party vendor to ensure defects are addressed in a timely manner.
- Assist clients with inquiries, training, error resolution, and submission issues.
- Logs, tracks, and investigate support tickets and enhancement requests from Tier 1 analysts, data and infrastructure team and handle to resolution.
- Provide escalation support and monitoring and resolution monitoring and assistance.
- Minimum 3 years Application System Analyst
- Strong understanding of application, data, and infrastructure program layers including automation.
- Strong analytical acumen to identify, triage, and recommend troubleshooting with software applications.
- Ability to develop, test, and execute SQL scripts required to extract data for analysis and testing.
- Strong problem solving and critical thinking skills
Please note that it is NOT a remote position. It requires employee to come to the office on daily basis.
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