Senior Technical Writer (ON SITE) (BHJOB1435_29932)

Senior Technical Writer (ON SITE)

Job Duties:

• Client is looking for a Senior Technical Writer with 8+ years of experience to assist with the implementation of a new Computer-Aided Dispatch and Case Management System.
• The successful candidate will produce high-quality business, policy, technical documentation, and training materials. This will include assisting in producing system documentation, system/user manuals, system release documents, user interface content, and online help content for the virtual learning system related to state government policies and procedures.

Responsibilities:

• Writes and edits technical documents including reference manuals and product manuals.
• Writes and edits procedural documentation such as user guides and manuals.
• Determines the type of publication that will best serve the project requirements.
• Meets with engineers, programmers, project managers, and subject matter experts to learn about specific products or processes.
• Researches industry standards and products to better understand system.
• Assesses the audience needs for whom the technical and procedural documentation is intended; adjusts tone and technical terms used to meet those needs and to ensure understanding.
• Plans writing processes and sets timelines and deadlines.
• Creates diagrams, charts, and other visual aids to assist readers in understanding a product or process.
• Gathers feedback from customers, designers, and manufacturers to improve technical documents.
• Work with Team to prepare, review, revise, and maintain current and future policy and standard operating procedures.
• Structures procedures in a logical sequence.
• Ensure messages and terminology is consistent across all written materials associated with implementation of new system.
• Identifies, creates, revises, and maintains documentation and templates needed by the agency, technical teams, and user groups.
• Provide professional technical writing and editing services on materials such as informational products, presentations, press releases, reports, etc., while complying with agency style guides and quality control measures.
• Coordinate stakeholder input, fact-checking, and integration of written text and graphic design.
• Prepare, design and publish documents and media that are distributed to a diverse government user base.
• Performs other related duties as assigned.

Required Skills/Experience:

• Excellent verbal and written communication skills Required 8 Years
• Excellent writing and grammatical skills. Required 8 Years
• Excellent organizational skills and attention to detail. Required 8 Years
• Ability to present complex data in clear, concise text. Required 8 Years
• Ability to meet deadlines and to work independently. Required 8 Years
• Ability to edit and proofread work of colleagues. Required 8 Years
• Proficient with Microsoft Office Suite or related software. Required 8 Years
• 8+ years of experience in technical writing. Required 8 Years
• Experience writing documents and publications for government organizations. Required 8 Years
• Display a high degree of initiative and ability to work independently under minimum supervision in a fast-paced environment. Required 8 Years
• Must submit to and pass background check. Required
• Bachelor’s degree in English, Communications, Public Relations, Marketing, or related field. Required