Senior Program Manager (HYBRID) (BHJOB1435_30625)

Senior Program Manager (HYBRID)

Job Description:

• The incumbent in this position will serve as a Senior Business Analyst supporting the client’s Bureau of Professional and Occupational Affairs (BPOA) Modernization application development project within the Employment, Banking and Revenue Delivery Center (EBR-DC). Project assignment could change later, if needed.
• This position will be responsible for assigned Business Analyst related functions in the areas of: Business Process Reengineering (BPR); Business Architecture Modeling; Business Analysis; Work in cooperation with Project Management; Liaison with Business Partners program areas; collection and documentation of system requirements; coordinating and facilitating Joint Application Development (JAD) or Detail Design Sessions (DDS); Component Integration Testing (CIT); organization of the User Acceptance Testing (UAT) including creation of Test Scripts; use of specialized software for tracking system changes, maintaining documentation, organizing testing efforts; creation of training and standard operating procedures materials.
• The client desires an experienced business analyst to help oversee this mission-critical modernization project. This initiative will require a significant amount of time to coordinate with agency’s program area, Software development vendor and EBR delivery center. Prior experience in Software Development and Implementation project is required. Familiarity with Project Management methodologies and/or managing & tracking a project against a project plan is also a plus.
• Incumbent will work closely with the assigned Project Manager and must be able to help coordinate activities in keeping the project on track and on a very strict timeline. The incumbent may be required to assist the PM with small tasks to ensure project is on schedule and suggest or coordinate corrective action if it is behind schedule.
• Incumbent must be organized, self-motivated, able to meet deadlines and capable of working on multiple tasks at one time. Must also be able to effectively communicate, verbally, in writing, or via electronic media, and facilitate collaboration across the full range of executive, business, and technical resources.
• The incumbent has advanced analytical lead responsibility for the following activities within the assigned project.

Responsibilities:

• Plan, coordinate and facilitate session reviews of existing system and potential new system and/or system requirements.
• Business Data Modeling; identify data and data relationships and processes for inputs, outputs, roles, tasks, barriers, and constraints.
• Document business process requirements and process diagram flows, review business policy and procedure documentation, create/update documentation as needed and review with business partner and IT administrator resources.
• Plan, organize, perform and coordinate testing efforts to include test plan, creation and execution of test scenarios for system integration testing (SIT) and User Acceptance Testing (UAT).
• Performs Business Process Reengineering (BPR) including assessment of existing business processes (As-Is Assessment), determination of future state (To-Be Assessment and Requirements), BPR gap analysis and assessment, and the general and detailed system design activities needed to support the business systems.
• Research, coordinate, write and/or present training and Standard Operating Procedures (SOP) materials at (low) technical and non-technical levels.
• Acts as a liaison between the stakeholders to foster a productive relationship between business partner and IT administrator resources. Possess the ability to interact with various staff levels including senior executive managers.
• Analyzes Requests and determines complexity, priority and level of effort needed for resolutions. Performs efforts to implement corrective solutions to issue (s) identified. Escalates requests, as needed, to appropriate roles including the Project Manager, Technical Lead, or Application Developers

Required Skills/Experience:

• 4-year college degree or equivalent. Required 4 Years
• Experience using formal requirements gathering methodologies Required 10 Years
• Experience developing business, functional, and non-functional requirements Required 10 Years
• Experience developing Requirements Traceability Matrix Required 7 Years
• Experience developing Training and Standard Operating Procedures (SOP) materials Required 7 Years
• Experience working to facilitate collaboration across the full range of executive, business, and technical resources. Required 7 Years
• Experience with testing efforts to include test plan, test scenarios for SIT and UAT and organizing users to facilitate effective tests. Required 7 Years
• Experience working on state government projects/assignments. Highly desired
• Business Analyst Certification (certification from an accredited organization like IIBA) - please provide details Highly desired
• Experience with Agile methodology Required 7 Years
• Experience with Microsoft Visio and Project software and Team Foundation server (Dev Ops version) Required 7 Years
• Experience with PM methodologies and/or managing & tracking a project against a project plan Highly desired