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Customer Service Representative- Eventually Remote

Aston Carter Bannockburn, IL

  • Expired: over a month ago. Applications are no longer accepted.
Job Description

**Opportunity to be remote!

Description:

-Answer a high volume of customer emails and incoming phone calls

-Multi-task and type customer information into the system while speaking with them

-Utilize their internal issue tracking system – CARE – to follow through on customer inquiries and issues

-Utilizing companies systems to create vehicle selectors, process billing changes, generate reports, insurance card distribution and driver data changes.

-Contacting drivers by phone or e-mail to gather missing information

Skills:

customer service, data entry, excel, update, upload, enter, data analysis, analyze, customer resolution, Call center, incoming phone calls, Csr, Customer support, email

Top Skills Details:

customer service, data entry, excel, update, upload, enter, data analysis, analyze, customer resolution,Call center,incoming phone calls

Additional Skills & Qualifications:

MUST HAVE:

-At least 1 year of Call Center experience, recently

-Data entry and customer service experience

-Strong communication

-Type 45+ wpm

-Computer savvy

-Proficient with computers and MS office

-Achieved a HS Diploma

Experience Level:

Entry Level

About Aston Carter:

At Aston Carter, we’re dedicated to expanding career opportunities for the skilled professionals who power our business. Our success is driven by the talented, motivated people who join our team across a range of positions – from recruiting, sales and delivery to corporate roles. As part of our team, employees have the opportunity for long-term career success, where hard work is rewarded and the potential for growth is limitless.

Established in 1997, Aston Carter is a leading staffing and consulting firm, providing high-caliber talent and premium services to more than 7,000 companies across North America. Spanning four continents and more than 200 offices, we extend our clients’ capabilities by seeking solvers and delivering solutions to address today’s workforce challenges. For organizations looking for innovative solutions shaped by critical-thinking professionals, visit AstonCarter.com. Aston Carter is a company within Allegis Group, a global leader in talent solutions.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call 888-237-6835 or email astoncarteraccommodation@astoncarter.com for other accommodation options. However, if you have questions about this position, please contact the Recruiter located at the bottom of the job posting. The Recruiter is the sole point of contact for questions about this position.

Aston Carter

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Address

Bannockburn, IL
USA

Industry

Business

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