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Call Center Representative
Aston Carter Memphis, TN

Call Center Representative

Aston Carter
Memphis, TN
Expired: over a month ago Applications are no longer accepted.
  • Full-Time
Job Description

Description:

Hours:

Monday-Friday

4 days working an 8 hour shift between 8am-7pm EST with one day (they are flexible) being an 11am-8pm EST that they can coordinate with their manager on which day of the week it is

-This is a 3rd party healthcare call center team who answers calls on behalf of hospital systems

-Handle incoming calls from patients on behalf of hospitals

-Walk customers through payment questions/options

-Handle calls pertaining to explanation of benefits (EOB)

-Handle questions pertaining to bill discrepancies or insurance errors

-Answer questions on next steps for payment options

-Direct to the correct department

Additional Skills & Qualifications:

-Minimum of 2 years of recent call center experience (at the same company) in either healthcare or insurance/banking.

-Microsoft Office

-Data Entry

Bonus:

-Previous experience working within EPIC

About Aston Carter:

Please Note: Scammers are posing as Aston Carter. We'll never contact you via Gmail, Telegram, or WhatsApp and we'll never solicit money from you.

At Aston Carter, we’re dedicated to expanding career opportunities for the skilled professionals who power our business. Our success is driven by the talented, motivated people who join our team across a range of positions – from recruiting, sales and delivery to corporate roles. As part of our team, employees have the opportunity for long-term career success, where hard work is rewarded and the potential for growth is limitless.

Established in 1997, Aston Carter is a leading staffing and consulting firm, providing high-caliber talent and premium services to more than 7,000 companies across North America. Spanning four continents and more than 200 offices, we extend our clients’ capabilities by seeking solvers and delivering solutions to address today’s workforce challenges. For organizations looking for innovative solutions shaped by critical-thinking professionals, visit AstonCarter.com. Aston Carter is a company within Allegis Group, a global leader in talent solutions.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call 888-237-6835 or email astoncarteraccommodation@astoncarter.com for other accommodation options. However, if you have questions about this position, please contact the Recruiter located at the bottom of the job posting. The Recruiter is the sole point of contact for questions about this position.

Address

Aston Carter

Memphis, TN
37501 USA

Industry

Business

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