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Product Implementation Specialist

Association of Certified Anti-Money Laundering Specialists Remote, OR
  • Expired: October 10, 2019. Applications are no longer accepted.
Opportunity at a Glance

This position works closely with multiple product owners to implement and report on ACAMS products. The goal of this position is to minimize cost, maximize customer satisfaction, and organize actions and data in a way that enables product owners to grow revenue. The specific products and projects will continually evolve.

Responsibilities

ACAMS virtual classroom host

  • Prepares materials and systems for each series
  • Schedules, trains, and manages presenters for live events
  • Hosts live events, speaking on-air to participants
  • Reminds and answers implementation questions from participants
  • Gathers data and prepares reports before, during, and after series
  • Supports product edit reviews, testing, revision     
  • Coordinates archive of event files, source files, and documentation

System configuration and support

  • Uploads and manages content sales and distribution systems (Salesforce, LMS, etc.) from initial configuration through product versioning

Market and content research

  • Identifies and builds relationships with subject matter experts (SMEs)
  • Assists product manager in identifying market opportunities

Sales and marketing support

  • Provides content for sales education and promotion

Completes other duties as assigned.

Qualifications

Skills/Qualifications:

  • Keen attention to detail
  • Self-motivated, self-managing with remote supervisor
  • Positive on-air voice and personality
  • Calm and productive when under pressure-especially during live events
  • Punctuality for keeping live events on time
  • Proven ability to work with multinational audiences
  • General technical skills and aptitude, being a quick self-learner of all the technology ACAMS uses now (including MS Office, Webex, ACAMS Learning Management System, Salesforce, ACAMS.org, etc.) and in the future. Instructions and templates will be provided
  • Ability to manage multiple projects and tasks concurrently and meet deadlines
  • Excellent communication and interpersonal skills (especially with SMEs who are often senior managers at customer organizations)

Education and Experience:

  • A minimum of one year of experience in providing administrative clerical support
  • A minimum of one year of experience in providing customer service (face or voice)
  • Associate's degree (Bachelor's degree is a plus)
  • Experience hosting meetings (online or offline, of any size) is a plus
  • AML experience not required

 

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We are proud to be an EEO employer M/F/D/V. At Adtalem, we welcome everyone and have a strong commitment towards diversity and inclusion. We encourage our Colleagues to be their true authentic selves and support laws that prohibit discrimination everywhere we do business. We also maintain a drug-free workplace.

Who We Are

The Association of Certified Anti-Money Laundering Specialists (ACAMS) is the largest international membership organization dedicated to enhancing the knowledge and skills of anti-money laundering (AML) and financial crime prevention professionals who combat things like cybercrime, human trafficking, and terrorist financing. We help our members reach their full potential by providing extensive resources designed to develop and sharpen the skills required for superior job performance and career advancement. Its CAMS certification is the most widely recognized AML certification among compliance professionals worldwide. ACAMS works with a wide range of industries, from international and local governments to banks, credit unions and even casinos.

Association of Certified Anti-Money Laundering Specialists

Address

Remote, OR
USA