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Customer Service Representative

Associate Staffing LLC West Des Moines, IA
  • Expired: 12 days ago. Applications are no longer accepted.

We are seeking a Customer Service Representative to join our mortgage team! You will be responsible for helping customers by providing product and service information and resolving technical issues.


  • Handle customer inquiries and complaints
  • Provide information about the mortgage products and services
  • Troubleshoot and resolve issues and concerns
  • Document and update customer records based on interactions
  • Develop and maintain a knowledge base of the evolving mortgage products and services


  • Previous experience in customer service, sales, or other related fields
  • Ability to build rapport with clients
  • Ability to prioritize and multitask
  • Positive and professional demeanor
  • Excellent written and verbal communication skills
  • Previous experience in retail, restaurant, hospitality, etc. highly preferred

All positions start on a contract-to-permanent basis. You are eligible to go permanent after 90 days. Most shifts fall between 6:00am - 6:00pm.

Associate Staffing LLC


West Des Moines, IA