Assistant Community Manager
Asset Living Fort Collins, CO
- Posted: over a month ago
Responsible for posting all payments and income received from all applicants, current residents and non-current residents accurately, timely and efficiently
Responsible for processing and reconciling daily all account receivables
Monitor and follow up on bad debt to include preparation of late notices, resident and guarantor contact and filing evictions
Responsible for helping property meet budgeted revenues, expenses and Net Operating Income.
Responsible for posting of all charges to resident and non-current resident accounts; to also include bill back of utilities where applicable
Responsible for all end of the month closing procedures and reporting
Maintain accurate and organized records; auditing resident files to ensure accurate records
Responsible for walking units and posting all move-out charges, statements and security deposit refunds
Use consistent techniques & company directives to screen, hire, train, coach and develop on-site staff
Ensure effectiveness of staff through ongoing training, coaching, counseling, and guidance in compliance with Asset training benchmarks
Promote harmony and quality job performance of staff through support and effective leadership
Ensure staff compliance and consistency with Company policies and procedures
Strategic Leasing Management
Ensure staff leasing techniques are effective in obtaining closure, follow up procedures met, signing/documentation of leases and reporting systems are accurate and up to date
Implement marketing strategies & systems put in place by annual marketing plan
Deal with resident complaints, concerns, and requests to ensure resident satisfaction
Develop and implement resident retention programs (i.e. resident functions, special promotions, monthly newsletter, etc.)
Effectively show, lease and move in prospective residents
Manage excellent customer service and monitor service request turnaround and responsiveness of maintenance staff
Maintain property appearance and ensure repairs are noted and completed on timely basis (this requires regular property inspections and tours)
Assist with supervision of all business functions related to operations
Plan for and utilize property resources, equipment and supplies economically (i.e. obtaining bids/pricing from vendors, suppliers and contractors, dealing with inadequate service, etc.) Education/Experience : High School Diploma or Equivalent; Bachelor’s degree preferred or 2 years’ experience in student housing industry; or one to two years related experience and/or training; or equivalent combination of education and experience.
Ability to understand and perform all on-site software functions; basic computer skills required.Must have basic knowledge of Fair Housing Laws and OSHA requirements. Physical Requirements: While performing the duties of this Job, the employee is regularly required to stand; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is frequently required to walk and sit. The employee is occasionally required to stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds.The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Additional Information: This job description should not be considered all-inclusive. It is merely a guide of expected duties. The employee understands that the job description is neither complete, nor permanent and may be modified at any time. At the request of their supervisor, an employee may be asked to perform additional duties or take on additional responsibilities without notice.
Full Time Employees are eligible for Asset’s health and welfare benefits (medical, dental, vision, life, accident and disability insurance) are available the first of the month following 60 days of full-time employment and must be elected no later than your benefits effective date. 401K plans are generally available the following 12-month period. Asset’s standard policy is that new hires are eligible for two weeks of paid time off in your first year with Asset, which is available following 90 days of employment. Thereafter, PTO accrues based on years of service. Full Time Employees are eligible to accrue up to 80 hours of Sick leave per year.
Part Time employees are not eligible for any benefits, unless it is required under State Law. All Colorado employees are eligible to accrue Sick Leave under Colorado law.
Commissions/Bonuses will be paid to eligible employees who have met the requirements in accordance with the policy by division and property. Commissions are not earned until paid. Commissions will be paid to eligible employees who have met the requirements in accordance with the policy by division and property. To be eligible for commissions, you must be actively employed on the day commissions are paid. Actively employed means that the employee is at work performing his or her job duties and the employee is not on a paid or unpaid leave of absence or furlough. Upon resignation or termination of employment for any reason, all employees will forfeit any unpaid commissions, unless otherwise prohibited by state law
Applications are open only to those with certain qualifications, and EMPLOYER may screen or reject candidates based on such qualifications.
Job Opportunities can be found on the following websites: https://www.assetliving.com/careers, https://www.sheltonresidential.com/careers.aspx and https://abres.com/careers.html.
AddressFort Collins, CO
Real EstateView all jobs at Asset Living