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Account Coordinator

Ascent Global Logistics Nashville, TN
  • Expired: over a month ago. Applications are no longer accepted.

Position Title: Account Coordinator Scheduled Hours: Full Time
FLSA Status: Non-Exempt Department: Operations
Reports to: General Manager Location: Nashville, TN Purpose: The Account Coordinator position focuses on assisting customers with Import/Export brokerage and freight forwarding.

Responsibilities include the following. Other duties may be assigned:

  • Prepare and execute documents for U.S. Customs and other government agency releases
  • Day to day customer service management
  • Quote rates
  • Track shipments
  • Billing
  • International and Domestic freight coordination
  • Data entry and general clerical
  • Other duties as assigned

Receives general guidance with respect to overall objectives; work is usually quite independent of others but operates in a team environment; operates within division or department policy guidelines using independent judgment in achieving assigned objectives.

Qualifications and Requirements: The qualifications and requirements listed below are representative of the minimum knowledge, skill and/or ability required to perform the essential functions of this position satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions when requested.

  • Education/Experience Skills:

o High school diploma or GED required. College degree helpful.

o Industry experience preferred.

o Previous office experience required.

  • Language Skills: Relies on written and verbal communication.

o Communicates internally with all internal employees; externally with customers, agents, consignees and prospects.

  • Technical Experience: Specific industry or position skills.

o International Logistics-all modes

o Basic understanding of Customs Process

o Outlook, Micro Soft Word and Excel knowledge.

  • Managerial Experience: Ability to manage time and work efficiently.
  • Office Skills: Keyboarding, filing and ten key skills. MS Office. Familiar with Sales and Marketing Software/CRM.
  • Mathematical Skills: Ability to calculate figures and amounts such as discounts, rates, proportions, percentages, area, circumference and volume.
  • Specific Skills:
    • Must possess a current valid driver’s license
    • Involves a high degree of responsibility for working with, safeguarding and controlling highly restricted information, knowledge or important confidences and criterion related to research and development of customer data, future plans, policies, business prospects, finances, etc. the release of which could have a detrimental effect and impact on the company’s affairs or undermine its competitive position.

o Must be self-motivated and have the ability to maintain confidentiality. Must be friendly, punctual, organized, have a positive attitude and be able to work unsupervised

  • Personal

o Relationships and contacts within accounts based in the assigned accounts.

  • Reasoning Ability: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions in written, oral, diagram or schedule form.

o Prioritize and organize tasks.

o Handle multiple tasks and projects simultaneously.

Physical Demands and Work Environment: The physical demands and work environment described here are representative of those an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions when requested.

  • Physical Demands:

o Light physical activity performing non-strenuous daily activities of an administrative nature.

o Regularly required to sit, stand, work on a computer, reach and handle items, work with the fingers, see clearly at 20 feet or more, have depth perception, peripheral vision, adjust focus and talk and hear others in conversations via the phone or in person.

The above statements reflect the general details necessary to describe the principal functions of the position and are not intended to be all inclusive. The position and any of the requirements listed above are subject to change at any time according to the changing needs of the company.

Ascent Global Logistics is a participant in the CTPAT program and, as such, requires safety and security to be a responsibility of all personnel. Each individual will be provided training and is responsible to report any threats or anomalies to management or security immediately. Ascent Global Logistics is an EOE.

Ascent Global Logistics

Why Work Here?

Great Place to Work

Ascent Global Logistics is a fresh, vibrant company driven by the goal to build a professional service organization that provides international trade services which strengthen our clients global supply chains.In fact, that is Ascent Global Logistics' mission statement! To achieve that stated goal, Ascent Global Logistics' founders knew the true key to success would be in offering their clients maximum service with minimal excuses. So they set themselves to task finding and developing an outstanding team while planning a dynamic company culture. Benefits We knows the true key to success lies in offering our clients maximum service with minimal excuses. To do that we have a dynamic company, at Ascent Global Logistics we: Deploy Highly Skilled Account Managers Provide Continual Industry and Compliance Training Provide Industry Leading Benefit & Compensation Programs Recognize Employees Who Take The Best Course of Action for The Client The key to our reputation for outstanding customer service and performance is its strong culture which empowers employees to exceed customer expectations.


612 Hangar Lane
Nashville, TN