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Customer Service

Ascend Staffing Aurora, CO

  • Posted: 20 days ago
  • $16 Hourly
  • Full-Time
  • Benefits: medical, vision, dental, life insurance
Job Description

Apply today, work tomorrow, get paid weekly! Want to be hired fast? We’re now hiring immediately for our Customer Service Agent job in Aurora, CO 80014. This is a Direct Hire opportunity!


What We Offer


  • Weekly Pay of $16.00 per hour
  • Direct deposit & debit card payment options
  • Health, vision, dental, life, and disability insurance

Customer Service Agent Tasks & Duties (What You'll Do)


  • Think fast, find answers, and respond quickly to customer issues, all with a polite, empathic, and professional / positive voice and manner
  • Memorize, recall, or research answers quickly
  • Assess customers’ needs and provide the correct solution
  • Learn and follow all customer service procedures and policies
  • Meet and go above personal and team targets, goals, and quotas
  • Aim for customer resolution and return
  • Record, organize and file customer interactions and profile/account changes
  • Address returns, refunds, and shipping tracking numbers
  • ● Welcome all customers as they arrive on the lot
  • ● Ask about their experience with recording feedback to improve future rental experience
  • ● Make sure customers have all personal belongings from the vehicle
  • ● Discreetly check vehicle for damage on incoming vehicles and direct customer to counter for completion of damage/loss report
  • ● Use proper statement to determine if vehicle is being returned with full tank of gas
  • ● Advise and review rental charges, providing an accurate receipt to the customer
  • ● Provide information regarding transportation to the airport terminal
  • ● Complete a service alert for any mechanical and or body damage communicated by the customers
  • ● Identify and tag vehicles that have been tagged for grounding or preventative maintenance and verify their movement to the proper lot location
  • ● Keep lot organized for ease of access and traffic flow
  • ● Work in outdoor weather conditions including direct sunlight, rain, heat or cold
  • ● Perform other job duties as assigned to meet the business needs.

Customer Service Agent Shift Info
  • Monday - Sunday



Customer Service Agent Qualifications (Requirements / Skills)


  • Previous experience in customer support, client services, sales, or a related field
  • Excellent at communicating over the phone and handling phone systems
  • Basic computer skills and experience with tracking and recording call information, filing documents or updating customer profiles/accounts
  • Able to concentrate on multiple problems at once
  • Excellent time management and prioritization skills
  • Ability to answer the phone, listen actively, relay information, and type basic information simultaneously
  • Customer-focused for positive customer experience and resolution
  • GED / High School Diploma
  • Able to pass a pre-employment drug screen.
  • Able to pass a background check.
  • Able to work in the US.
  • Must be at least 21 and have a valid driver's license with a clean driving record.
  • Must be willing to wear company uniforms 


Apply today, Customer Service Agent - Hiring Immediately essential jobs near Aurora, CO 80014 typically fill quickly!



About Ascend Staffing 

  • Ascend Staffing has been connecting great people with real opportunities for over 50 years. We are always looking for great people. If you’re ready to earn more, get real benefits and achieve your goals, you’ve come to the right place. We do what we say we will do. 
  • We are direct and transparent. 
  • We find real opportunities with great employers. 
  • Want to see our other jobs? Find and apply for them on Indeed here: https://www.indeed.com/cmp/Ascend-Staffing/jobs 

Want to contact us?

Ascend Staffing Aurora


2285 S Peoria St,


Aurora, CO 80014


303-326-6638


https://www.ascendstaffing.com/contact-us/aurora/


Related Job Titles 


  • Customer Service Agent
  • Customer Service
  • Call Center Associate
  • Customer Service Specialist
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Company Description
A True Partner in Your Success:
Ascend staffing has been connecting great people with great opportunities for over 50 years. Many of our talented workers stay with us for years because they like what they get from Ascend.

What We Offer:
Weekly Pay
Direct Deposit and Debit Card Payment Options
Medical, Dental, and Vision Coverage
Life and Short-term Disability Insurance

Our Purpose Statement:
Our purpose is to partner with employees, clients, and the community to create opportunities for growth and mutual success.

The Ascend Difference:
We do what we say we will do.
We are direct and transparent.
We find real opportunities with great employers.
We support our talent every step of the way.
We make a difference in people’s lives.

How We Help You:
Our recruiters aren’t just about filling jobs. They are about helping you achieve your goals. We put thousands of people to work every year in temporary, temporary-to-hire and direct hire placements.

We are always looking for great people. Apply today!

Ascend Staffing

Why Work Here?
Ascend Staffing staffing has been connecting great people with real opportunities for over 50 years.

A True Partner in Your Success: Ascend staffing has been connecting great people with great opportunities for over 50 years. Many of our talented workers stay with us for years because they like what they get from Ascend. What We Offer: Weekly Pay Direct Deposit and Debit Card Payment Options Medical, Dental, and Vision Coverage Life and Short-term Disability Insurance Our Purpose Statement: Our purpose is to partner with employees, clients, and the community to create opportunities for growth and mutual success. The Ascend Difference: We do what we say we will do. We are direct and transparent. We find real opportunities with great employers. We support our talent every step of the way. We make a difference in people’s lives. How We Help You: Our recruiters aren’t just about filling jobs. They are about helping you achieve your goals. We put thousands of people to work every year in temporary, temporary-to-hire and direct hire placements. We are always looking for great people. Apply today!

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Aurora, CO
80014 USA

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Business

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