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Service Manager

Arvidson Pools & Spas Palatine ,IL
  • Posted: 18 days ago
  • $36,000 to $46,000 Yearly (plus commission)
  • Full-Time
  • Benefits: 401k, dental, life_insurance, medical, vision
Job Description

We are seeking a Service Manager to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.

Responsibilities:

  • Handle customer inquiries and schedule service calls as appropriate
  • Provide information about our products and services
  • Create dispatch schedule for multiple service teams
  • Troubleshoot and resolve product issues and concerns
  • Document and update customer records based on interactions
  • Develop and maintain a knowledge base of the evolving products and services

Qualifications:

  • Previous experience in customer service, sales, or other related fields
  • Ability to build rapport with clients and employees
  • Ability to prioritize and multitask
  • Positive and professional demeanor
  • Excellent written and verbal communication skills
  • Experience in logistics, HVAC, and/or swimming pool services helpful, but not required
Company Description
Family owned and operated for 62 yrs, Arvidson Pools & Spas, is not only a premier hot tub retailer and custom in-ground and above ground pool builder in northern Illinois, it is also a friendly and professional place to work. We cooperate with each other and we honor our workplace values. We follow our rules, but we try to be flexible when needed. We offer competitive benefits and have a history of supporting the growth and development of our team. Equal Opportunity Employer.

Arvidson Pools & Spas

Why Work Here?

Collaborative team; fun products; full and part time positions available; we treat you with courtesy and respect;

Family owned and operated for 62 yrs, Arvidson Pools & Spas, is not only a premier hot tub retailer and custom in-ground and above ground pool builder in northern Illinois, it is also a friendly and professional place to work. We cooperate with each other and we honor our workplace values. We follow our rules, but we try to be flexible when needed. We offer competitive benefits and have a history of supporting the growth and development of our team. Equal Opportunity Employer.

Address

Palatine, IL
USA

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