Receptionist/Administrative Assistant

As the Receptionist/Human Resources Admin., you are responsible for the professional and efficient management of the front desk/reception area and administrative support for the Human Resources department. Specifically, you will be accountable for managing visitors, customers, vendors, telephone calls, and messages, as well as various clerical duties that support Human Resources, administrative, and front office services.

Success in this role is measured in terms of demonstrating:

• strong written and oral communications skills

• excellent customer service skills

• ability to multi-task and manage priorities

• ability to work independently, either individually or within a team structure, with minimal direction

• strong organizational and analytical skills and good follow-through required

• demonstrated attention to detail and knowledge of administrative and clerical procedures

ESSENTIAL JOB FUNCTIONS:

Administrative/Reception Job Duties

• Answers, screens, and directs all incoming phone calls to the appropriate person(s); promptly, accurately, professionally, and courteously receives all telephone calls and visitors

• Provides information to internal/external customers

• Deals with queries from the public and internal/external customers

• Maintains an organized and tidy appearance of the reception area

• Ensures kitchen/kitchen appliances and bathrooms are kept neat, clean, and stocked with appropriate supplies

• Ensures the common areas are equipped with office supplies as needed

• Reviews orders with supervisor/manager before placing orders with vendors

• Administers the management of all meeting room calendars

• Assists with organizing meetings

• Greets all visitors, clients, and team members for anyone that enters the premises and ensures that all building entry processes are adhered to

• Handles the incoming deliveries and sorting of incoming mail

• Delivers mail and packages to various offices and prepares FedEx packages

• Handles outgoing mail and ensures that postage is correct, including preparing and postage for Certified mail plus return receipts

Human Resources Job Duties

(Administrative HR tasks)

• Maintains confidentiality of organization fiscal and personnel-related information

• Provides general administrative and clerical support such as: making copies, assist in ordering office supplies, filing, assisting with team member events, and new hire employee desk setup

• Creates flyers for business closings, memos, and holidays

• Keeps current with Team Members movements in and out of the organization

• Regularly updates the Team member contact lists when there is a personal change such as new hires, promotions, or separations.

• Creates and updates office name plates

• Set up desk for new hires

• Other duties assigned by management

QUALIFICATIONS:

EDUCATION:

• High School Diploma or GED. 1-2 years of college preferred.

REQUIRED EXPERIENCE:

• Minimum 1-2 years of receptionist or admin-related experience with handling and directing multi-lined telephone systems, office machines, mailing and postage machines, and office equipment.

KNOWLEDGE, SKILLS & ABILITIES:

• Strong written and oral communication skills

• Strong attention to detail

• Excellent customer service skills

• Ability to multi-task and manage priorities

• Ability to work independently, either individually or within a team structure, with minimal direction

• Strong organizational and analytical skills and good follow-through required

• Excellent computer skills, including Microsoft Office

• Demonstrated organization skills and attention to detail. Intermediate knowledge of Excel and Microsoft Word.

PHYSICAL REQUIREMENTS:

• Assigned duties are accomplished primarily in an office/production setting. Must be able to maneuver around an office/production setting, work at a desk/workstation and respond to written and oral cues

• Must have the manual dexterity to operate a computer and other necessary office/production equipment

• Must be able to sit for extended periods of time

• May be required to bend, reach and lift up to 25 lbs.

All employees are responsible for their personal safety and safety of others. Therefore, all employees must:

• Participate fully in company health and safety programs and comply with all company OSHA policies and procedures

• Follow all lawful employer safety and health rules

• Wear and/or use Personal Protective Equipment, when and how instructed

• Report hazardous conditions to management

• Report any job-related injury or illness to management and seek treatment promptly

• Other duties, as requested

WORK CONDITIONS:

• Office environment/desk job

The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Aruze Gaming America, Inc. (AGA) is engaged in highly regulated gaming. As a result, certain AGA employees may, among other things, be required to obtain a gaming or other license(s), undergo background investigations or security checks, or meet certain standards dictated by law, regulation or contracts. In order to ensure AGA complies with its regulatory and contractual commitments, as a condition to hiring and continuing to employ its employees, AGA requires all of its employees to meet those requirements that are necessary to fulfill their individual roles. As a prerequisite to employment with AGA (to the extent permitted by law), you shall be asked to consent to AGA conducting a due diligence/background investigation on you.

This job description should not be interpreted as all-inclusive; it is intended to identify major responsibilities and requirements of the job. The employee in this position may be requested to perform other job-related tasks and responsibilities than those stated above.

Aruze Gaming America, Inc. (AGA) is an Equal Opportunity Employer and does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex including sexual orientation, gender identity or status as transgender, national origin, age, disability, military service, genetic information, or any other characteristic protected by federal, state, or local law.

AGA reserves the right to make changes to this job description whenever necessary.

This position requires registration with the Nevada Gaming Control Board (NGCB) and/or other gaming jurisdictions in which we operate.

**No agencies, please**