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Customer Service Administrator

Artificial Grass Guru
Calabasas, CA
  • Expired: over a month ago. Applications are no longer accepted.
Job Description

We are seeking a Service Administrator to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.

Responsibilities:

  • Handle customer inquiries/ customer service.
  • Dispatch - Schedule customers into a schedule to meet with a technician
  • Provide information about the products and services over the phone as needed
  • Troubleshoot and resolve product issues and concerns
  • Document and update customer records based on interactions
  • Develop and maintain a knowledge base of the evolving products and services
  • Assist in office duties and scheduling
  • assist with production and ensuring our team is on schedule to perform job duties
  • customer related inquiries and customer service

Qualifications:

  • Previous experience in customer service, sales, or other related fields
  • Ability to build rapport with clients
  • Ability to prioritize and multitask
  • Positive and professional demeanor
  • Excellent written and verbal communication skills
  • Tech Savvy
Company Description
We are an Artificial Grass company who believes in water savings and giving customers their dream backyard at an affordable price.

Artificial Grass Guru

Why Work Here?
We are a growing artificial turf installation company. We offer amazing growth potential, great pay, and a fantastic work environment.

We are an Artificial Grass/Turf installation company who believes in saving the environment, money and giving customers their dream yard at an affordable price. We believe in outstanding customer service and providing amazing service with the attention our customers deserve.

Address

22231 mulholland hwy calabasas ca 91302

Calabasas, CA
USA

Industry

Business

Website

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