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Warehouse Operations Manager

Article Jersey City, NJ

  • Expired: April 29, 2021. Applications are no longer accepted.

Hey, we’re Article. We’re a digital-first furniture brand that’s working to make everyday living better by providing an easy way for people to furnish their space. We don’t have brick and mortar stores, so we’re able to deliver better value on beautiful, modern furniture. We’ve been rapidly growing for the past several years and we’re now on the hunt for talented, enthusiastic team members to join us in Jersey City, New Jersey.

We’re looking for a Warehouse Operations Manager to be accountable for the strategic and operational leadership of a high-volume Fulfillment Center. Our ideal candidate knows how to drive for results in a fast-paced and rapidly growing company. The thought of leading a large team and driving continuous improvement through collaboration and implementing scalable systems and processes gets you out of bed in the morning.

What you'll do:
  • Manage the fulfillment center’s warehouse operations with an ownership mindset
  • Embody the Article culture and inspire the team to lead through our guiding principles of customer obsession, do it differently, ownership mindset, and do it differently
  • Manages 3-6 direct reports (exempt) with an overall team of of 50+ associates across three shifts
  • Active involvement with the department(s) throughout the day, monitoring progress towards goals and working with the Supervisor to course-correct where needed
  • Ensure departments are hitting Service Level Agreements (SLAs) and KPIs. Be able to speak to performance and results with peers and Fulfillment Center Manager, occasionally interfacing with Senior Leadership
  • Following local, state and federal safety regulations and building a culture of safety
  • Evaluate your department processes and work with your team to improve processes and results within your department(s)
  • Meeting budget parameters and identifying opportunities for savings
  • Mentor, coach and develop exempt (Supervisor) talent. This includes creating development plans, writing reviews and developing succession planning to be reviewed with the Fulfillment Center Manager
  • Regularly meet your Supervisor(s) to receive business updates, build relationships and better understand how you can help them succeed
  • Active participation on projects and initiatives affecting your warehouse. This may include being part of project teams throughout the year
  • Champion the 5s initiative, holding Supervisor(s) accountable for department results and working with other Operations Managers and the Fulfillment Center Manager on building-wide opportunities and accountability
  • Champion a continuous improvement culture that is ongoing and has buy-in for the team(s)
  • Peak season readiness planning, including workload projections, staffing needs, alternate seasonal shifts, etc
  • Ensure labor is being used effectively and processes are being followed
  • Possess a solid understanding of the overall operations within your warehouse and evaluate opportunities that affect the “big picture” of the fulfillment center, not just department specific
Skills, Knowledge & Expertise
  • 5+ years leadership experience in a distribution center environment, managing groups of 50+ people through multiple direct reports
  • Previous experience leading high volume service-oriented distribution centers
  • Experience with automation and warehouse equipment
  • Proficient in Microsoft Office Suite or Google Suite and Warehouse Management Systems
  • Labor Management System experience preferred
  • Ability to lead and maintain a safe work environment
  • Must be able to travel domestically and internationally
  • Able to stand for long periods, and able to lift up to 75lbs
  • Bilingual (Spanish) is a an asset
  • Flexibility to adjust schedule to meet the needs of the business
We want Article to be an amazing place to work, beyond a competitive salary, we provide:
  • A team first environment where we win together. Article employs a wide range of experts and seeks to facilitate a culture of curiosity. We take on the job learning seriously, and we have a lot of fun doing it.
  • Your choice of state-of-the-art laptops with the tech and tools to easily collaborate while being remote
  • We want Particles to have a sense of ownership, be truly invested in the long-term interests of the company, we offer stock options after one year of employment
  • Access to health and dental benefits package for you and family with a focus on your total wellbeing
  • Paid sick days and 3 weeks of vacation
  • LTD and Group Life Insurance
  • Discounts on our products so you can experience first hand why our customers love the Article experience and product.
Ready to become a Particle? Apply today. We're excited to meet you. About Article

Article is the easiest way to create a beautiful modern space.

Article started from a desire to improve efficiency and make furniture less expensive for everyone. In 2014 we had 4 employees; now we have over 700 and have been growing at about 50% yearly. 

Our office and warehouse space has grown from under 15,000 sq ft to over 1,200,000 sq ft, and our yearly revenue has grown to match. 

Our head office is based in Vancouver, Canada, an office in Ho Chi Minh City, and warehouses in Seattle, Los Angles, San Fransisco, Jacksonville, Austin, Dallas, Portland, Houston, Denver, Baltimore, Toronto, Boston, and New Jersey. 

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Jersey City, NJ
07390 USA


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