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Customer Service Representative

Arthur S Page Agency Inc Newburyport, MA
  • Posted: over a month ago
  • Full-Time
Job Description

A fantastic opportunity to join a community cornerstone! 

Arthur S. Page Insurance Agency is growing, and we’re looking for someone like you to join our team! We pride ourselves on our excellent culture, and we are seeking someone who wants to be a part of a strong team. We are not just looking for any Customer Service Representative, we’re looking for the one who is detail oriented and driven to provide excellent customer service. As our new Customer Service Representative, you’ll be joining us to help our clients obtain the best policies to cover what matters most to them. Your ability to build rapport and upbeat, professional demeanor will help you build trust with our clients, retaining their confidence and business for years to come. If you’re a team player who’s ready to empower people to make the best decisions concerning their insurance needs, apply today!



Benefits

  • Salary commensurate with experience
  • Paid Time Off
  • Paid Holidays
  • Health Insurance
  • Dental Insurance
  • Short Term Disability
  • 401(k) with company match
  • Growth opportunities and Professional development
  • Hands on training
  • Onsite parking

 



Responsibilities

  • Developing insurance quotes, shopping renewals, and issuing insurance documentation as requested. 
  • Responding to queries, problem solving, and following up with clients to ensure satisfaction.
  • Fostering strong relationships with current and prospective clients to maintain client retention.
  • Treating each client interaction as an opportunity for education and account rounding. 
  • Obtain and ensure current and accurate information and document it per agency standards.


Requirements

  • 1+ years of Property & Casualty Experience.
  • Property & Casualty License encouraged but not required.
  • Excellent written and verbal communication skills.
  • Basic computer and technical proficiency, AMS 360 or SinglePoint experience a bonus.
  • Detail oriented with the ability to prioritize and multitask.

 

Arthur S Page Agency Inc

Address

Newburyport, MA
01950 USA

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