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Retail Strategic Account Manager, Baltimore

Armstrong Flooring, Inc. Orlando, FL
  • Expired: November 14, 2019. Applications are no longer accepted.

Armstrong Flooring, Inc. (AFI) has a job opportunity for a Retail Strategic Accounts Manager to be located in Baltimore, MD. The Retail Strategic Accounts Manager will be responsible for covering key account sales relationships in the region as well as defining strategy, maximizing sales penetration, obtaining optimum market share and the greatest profit potential with assigned retail strategic accounts. Additionally, the Retail Strategic Accounts Manager will take the lead in selling solutions that ensure the greatest exposure for all of the company's commercial and residential flooring product lines.
What you'll be doing:

  • Gain access/cultivate effective strategic relationships with key decision makers and present business development recommendations.
  • Gather and analyze customer information to diagnose each account's business issues and reveal growth opportunities.
  • Develop a deep understanding of each RSA's organization, business model, drivers, goals, strategic direction, geographic presence, financial viability, cultural fit and management philosophy.
  • Stay abreast and inform management of industry, product, economic, and other territory changes that may impact sales and overall company business.
  • Develop a keen awareness as to whether the company is winning or losing and why.
  • Continuously expand share of wallet. Measure and strengthen each RSA relationship with the ultimate goal of becoming a trusted advisor.
  • Conduct ongoing business review and planning meetings with each retailer.
  • Continually evaluate current and future sales probabilities for opportunity in the pipeline and what it will take to close, market trends, pricing, competition and new opportunities within each product category.
  • Follow a defined strategic sales process and document progress in
  • Build credibility, confidence and collaboration through regular and ongoing communication.
  • Validate the business fit and follow-up on each proposal through negotiation and closing.
  • Leverage the company's total portfolio of products and capabilities in creating and fulfilling value-based retail solutions, to meet both the customer's and company's current requirements and expectations as well as future potential.
  • Define customer engagement strategy; develop aligned retailer program presentations, and other customized account plans, to further penetrate each RSA at optimal profit margins.
  • Evaluate competitive products, merchandising, inventory, pricing, training, promotions, systems and programs within each product category and RSA.

What you'll bring to the table:
  • A Bachelor of Science or Bachelor of Arts degree
  • 3-5 years previous sales experience
  • A strong track record of achievement; Experience as a top performer with outstanding result
  • Excellent communication and relationship building skills
  • The ability to learn quickly
  • Results driven attitude
  • High energy level
  • Demonstrated ability and experience to effectively manage multiple relationships and priorities.
  • Valid US driver's license

We'll be excited if you have:
  • Construction, project management or interior design industry experience
  • Desire to sell a great brand and great products within an appropriate spectrum of price range
  • Consultative selling, strong communication, influencing, negotiating, analytical, time/project management skills are essential

You'll see it in the vibrant colors of your school hallway, doctors and nurses will walk it while caring for your loved ones, your family will gather on it while creating everlasting memories. We are North America's #1 producer of resilient flooring products and our mission is to inspire great spaces.
That's us. That's Armstrong Flooring.
Community & Philanthropy: We have a heritage of investing millions of dollars in programs that enhance the neighborhoods where we live and work. Additionally, we're proud that our employees regularly and willingly give of their time and talents to support the efforts of local organizations
Sustainability: Armstrong Flooring has a long-standing reputation for sustainable innovation, starting with using cork waste to make linoleum floors over 100 years ago. We continue to develop products that have lower environmental footprints, and in some cases, reduce the environmental footprints of the buildings where they are installed.
At Armstrong Flooring, every employee has a development plan and discussions around career growth. We have many employees with diverse backgrounds and career paths. We offer the following opportunities which promote a growth culture:
  • Certifications
  • On-the-Job training
  • Tuition reimbursement
  • Instructor-led & online courses
  • Job shadowing
  • Cross-functional team projects

  • Choice of competitive Medical, Dental and Vision plans
  • Prescription plan with mail-order options
  • 401k with company match
  • Health Savings & Flexible Spending Accounts
  • Dependent Care Flexible Spending Account
  • Paid vacation with graduated schedule & option to purchase more
  • Paid holidays
  • Annual incentive plan
  • Product discounts
  • Employee Assistance Program

  • Company celebrations & department gatherings
  • Family picnics
  • Recognition program
  • Service awards
  • Casual work environment

Location: Baltimore, MD
Equal Opportunity Employer: Armstrong Flooring is an Equal Opportunity Employer M/F/Disabled/Vets

Armstrong Flooring, Inc.


Orlando, FL
32806 USA