Front Desk Receptionist

FRONT DESK RECEPTIONIST– Full-Time – Northwest Tucson location

Arizona Hearing Specialists has a Front Desk Receptionist opening at our Northwest Tucson location! We are seeking a mature team member who desires a career – not someone who just wants a job. This is an opportunity to showcase intelligence, compassion, organizational skills, have a voice, and be part of a team. Someone who sees themselves here long-term, and wants to be a part of a growing practice.

This non-supervisory role plays an integral part in administering patient care. The key responsibilities of this position include, but are not limited to, answering phones, greeting all patients, scheduling and confirming appointments, ensuring all mail and packages are shipped in a timely fashion, and completing data entry tasks efficiently and accurately. This position also requires the ability to build rapport with patients and provide exceptional service worthy of repeat business.

JOB SKILLS, KNOWLEDGE, & ABILITIES

• Excellent customer service skills

• Ability to multi-task successfully

• Must possess an outgoing, friendly demeanor and positive attitude

• Excellent communication and problem-solving skills

• Must be proficient in MS Office Suite

• Ability to work in a self-directed environment, independently without supervision

• Ability to stay calm in a fast-paced environment with frequent interruption

EDUCATION AND REQUIREMENTS

• At least 2 years of medical office experience

• Associates Degree in Administrative Services or equivalent work experience in a relevant field

• Bilingual ability (English & Spanish) preferred

We are excited and proud to offer a comprehensive benefits package that includes paid time off, medical/dental/vision, life insurance, and a 401(k). This is an amazing opportunity to not only work with a leader in the hearing industry, but to make a difference in people’s lives. We are an employee-focused practice that provides a fun and professional environment.