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Front and Back Office Medical Assistant

Arizona Digestive Health Phoenix, AZ
  • Expired: over a month ago. Applications are no longer accepted.

We are currently looking for an experienced Front and Back Office Medical Assistant to join our practice located at I-10 and 12th Street in Central Phoenix.


Under the direction of the Practice Manager, the Front and Back Office Medical Assistant will perform clinical and administrative duties for the patient’s clinical care. Some tasks are assigned by a physician and may include, rooming patients, taking patient telephone calls of a clinical nature, recording vital signs, and taking medical histories. This position will also be responsible for the overall organization of the practice as well as welcoming and greeting patients and visitors in person and over the phone. The ideal candidate will have a high school diploma or GED with at least 2 years’ experience in a medical office environment. Experience in the field of Gastroenterology or Internal Medicine is a plus.

*An equivalent combination of education and experience, which provides proficiency in the areas of responsibility listed below, may be substituted for the above education and experience requirements.


The Front and Back Office Medical Assistant will work closely with other medical office personnel to:

  1. Answer incoming calls
  2. Greet patients and vendors
  3. Check patients in and out
  4. Schedule test procedures such as MRIs
  5. Manage the revenue cycle by collecting co-pays and past due balances
  6. Room patients, take vital signs, and record patient information into the Electronic Medical Record (EMR) using proper charting procedures.
  7. Follow up with patients regarding lab test results
  8. Maintain cleanliness of the exam rooms and required instruments for a clinical exam. Must report any equipment issues to the manager.
  9. Answer questions and explain any ordered tests, procedures, or diets
  10. Assist physician with the clinical exam including handing over instruments or documenting in the EMR.
  11. Prepare and administer injections as directed by the physician
  12. Coordinate new and prescription refills with the pharmacy and the patient

Other Functions:

  1. Preparation or collection of lab specimens (blood, urine, feces) as necessary utilizing proper handling procedures
  2. Scheduling follow up procedures or visits for patients
  3. Plans and organizes own workload and assists co-workers with any work related to the functions of the department.
  4. Supports the overall goals of the company.
  5. Adheres to all workplace policies; i.e. dress standards and attendance
  6. Perform other job related duties as requested or required.


  • High School Diploma or equivalent
  • Experience and knowledge of medical terminology
  • Above average computer skills
  • Certificate from accredited Medical Assisting program
  • Ability to maintain patient confidentiality

Arizona Digestive Health offers competitive pay and an array of benefits (for full-time employees) including medical, dental, vision, 401(k) and a Health Savings Account both with company contribution, and Paid Time Off. Corporate Discounts through a variety of vendors, including Verizon, Sprint, Best Buy, Lowes, Kohl's, Cinemark, Avis, etc. and Paid Sick Time offered to ALL employees.

Arizona Digestive Health

Why Work Here?

We offer a variety of benefit options even for part time employees and various opportunities to grow!

Arizona Digestive Health, P.C. (ADH) is committed to providing quality, expert care to our patients in the fields of gastroenterology and hepatology. Our group of physicians was formed in 2007 in an effort to bring the talents and abilities of some of the most respected names in the Arizona gastroenterology community together to set a new standard of care for patients with digestive diseases.


1300 N 12th Street, #603, Phoenix, AZ 85006
Phoenix, AZ
85006 USA