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Arena Sports Customer Service Representative (Part-time)

Arena Sports
Issaquah, WA
  • Expired: over a month ago. Applications are no longer accepted.
Job Description
Why Join the Arena Sports Customer Service Team?
  • Fun and friendly environment
  • Flexible and consistent hours, part-time and full-time positions available
  • Fitness-casual dress code
  • Opportunity for advancement
  • Competitive wages and participation in tip pool
  • Program discounts and credits upon eligibility
  • Health insurance and 401(k) upon eligibility

Job SummaryArena Sports Customer Service Representatives are uniquely situated to assist our customers in all of our dynamic programming and services.  As the face of Arena Sports in our facilities, our Customer Service Representatives touch every aspect of our business; including answering inquiries, checking in players, booking birthday parties, and more.
Simply put, your job is to deliver exceptional customer service with a thorough knowledge of all programming and services.
Company OverviewArena Sports is a family-run business dedicated to family fun.  We offer great soccer leagues and classes year-round.  We also offer other ways to play, celebrate, and learn through our camps, birthday parties, inflatable FunZones, restaurants, and Family Entertainment Centers.  Responsibilities
  • Provide outstanding customer service
  • Troubleshoot customer questions 
  • Effectively and professionally communicate with customers in person, on the phone, and by email
  • Accurately process transactions in our Point of Sale and Scheduling platforms
  • Manage cash and credit card processing
  • Serve food, beverage, and concessions (Food Handler's and MAST permits required)
  • Maintain a clean facility 
Qualifications
  • Customer Service Representatives are team players who are enthusiastic, reliable, detail-oriented, and willing to go the extra mile for all customers.  
    • Build rapport with all customers and families.
    • Multi-task and manage time effectively. 
  • Previous customer service experience is preferred but not required.

Arena Sports

Address

Issaquah, WA
98027 USA

Industry

Business

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