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Customer Service Representative

Ardent Pest Office, LLC
Rexburg, ID
  • Posted: over a month ago
  • Full-Time
Job Description
Job Description

Looking for dynamic, long-term people with great work ethic and drive to join our team!
We are a Fast-paced Company (recently featured in Inc.5000 magazine as one of the fastest-growing companies in the U.S.) with a lot of room for future roles and opportunities.
Ardent is a Pest Control Company with operations in Texas, Nevada, Tennessee, Oklahoma, Virginia, Kansas, Missouri, and North Carolina. We have a sales office in Provo with our Rexburg office facilitating our customer service for each state.
We are currently looking to fill a few part-time and full-time positions. This role is for an Inside Sales/Customer Service Representative. You will be responsible for handling all customer inquiries, upselling extra services, and maintaining a high level of professionalism and concern with/for our customers.


Job Responsibilities:
- Handle incoming communications from current and prospective customers.
- Performing account analysis to be able to handle customer concerns and questions, as well as find opportunities to upsell.
- Upsell/Cross-sell extra services to current and prospective customers.
- Set up appointments for our techs to go close sales leads.
- Follow up on leads.
- Explain the services we offer to current and prospective customers.

Job Requirements:
- A passion for working with people.
- A desire to improve the lives of your co-workers and customers.
- Organization and follow thru.
- Dependable mindset.
- Shift reliability.
- Punctual to work shifts.
- Care about solving customer's concerns.
- Problem-solving.

Special Consideration will be given to individuals with the following traits:
- Multilingual.
- More than 1 year of sales background.
- More than 1 year of customer service background.
- Excellent keyboard typing skills.

What's in it for you:
- Flexible hours
- Potential advancement opportunities
- Guaranteed Hourly + Commission
- Paid Time Off
- 401K
- Relaxed office environment
- Billiards, ping pong, foosball, TV, Keurig machine for hot chocolate/coffee, and vending machines all at our office.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Ardent is an equal opportunity employer. We strive to welcome all and treat them well. We are committed to creating an uplifting, wholesome, and welcoming workplace that is free of discrimination. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Ardent Pest Office, LLC


Rexburg, ID



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