Service Technician II

Responsible for performing diagnoses, repairs and maintenance on customer and factory vehicles.

RESPONSIBILITIES AND DUTIES

• Interact with customers to perform diagnostic services and troubleshooting to determine repair needs and use computerized diagnostics tools as necessary
• Use computerized maintenance system to determine factory prescribed maintenance for the vehicle based on VIN
• Provide labor, time and parts estimates for repair services
• Efficiently perform high-quality repair and maintenance services on customer and factory vehicles including motors, steering, suspension, brakes, tires, brakes, control system, instrumentation and air-conditioning to factory service standards
• Inspect vehicles according to Federal and State requirements for safety
• Perform quality control checks for repaired vehicles to ensure repairs are accurately completed
• Complete all required documentation for the repair and maintenance services
• Maintain a working knowledge of current industry best practices in automotive repair and participate in Arcimoto training & education programs
• Take vehicles for test drives to verify soundness of the repair
• Maintain an organized, clean workspace and account for tools at all times
• All other duties assigned

REQUIRED QUALIFICATIONS AND SKILLS

• Demonstrable customer service excellence
• High School Diploma or equivalent
• Valid driver's license
• Excellent driving record
• Mechanical, electrical and computer skills
• Fluent in English (verbal and written)
• Professional appearance
• Two years experience as an automotive technician
• Must provide your own service tools that will be held to Arcimoto quality standards
• ASE Certifications: A3 - Manual Drive Train & Axles (40), A4 - Suspension & Steering (40), A5 - Brakes (45), A6 - Electrical/Electronic Systems (50), B3 - Non-Structural Analysis & Damage Repair (55), B4 - Structural Analysis & Damage Repair (50), B5 - Mechanical & Electrical Components (50)

PREFERRED ABILITIES AND KNOWLEDGE

• Experience in an independent shop is a plus
• Experience with electric vehicles (EVs) is a plus
• Experience with automotive drive train batteries is a plus

PHYSICAL REQUIREMENTS:

Physical Demands

Lift/Carry

Stand (Frequently)

10 lbs or less (Constantly)

Walk (Frequently)

11-20 lbs (Frequently)

Sit (Frequently)

Team >20 lbs (Occasionally)

Handling (Constantly)

Reach Outward (Constantly)

Reach Above Shoulder (Occasionally)

Push/Pull

Climb (Occasionally)

12 lbs or less (Frequently)

Crawl (Occasionally)

13-25 lbs (Frequently)

Squat or Kneel (Frequently)

26-40 lbs (Occasionally)

Bend (Frequently)

Team >40 lbs (Rarely)

(Rarely) - Occupation requires this activity less than 5% of the time (0-0.5 hr/day)

(Occasionally) - Occupation requires this activity up to 33% of the time (0-2.7 hrs/day)

(Frequently) - Occupation requires this activity from 33-66% of the time (2.5-5.4 hrs/day)

(Constantly) - Occupation requires this activity more than 66% of the time (5.4+ hrs/day)

*Position also requires ability to wear personal protective equipment (PPE), such as safety glasses and ear protection.

WORK ENVIRONMENT

Arcimoto, Inc provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Arcimoto, Inc complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.