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T-Mobile Retail Sales Assoc $17/HR AVG All GOLF MILL SHOPPING CENTER

Arch Telecom
Niles, IL
  • Posted: over a month ago
  • $13 to $17 Hourly (plus commission)
  • Full-Time
  • Benefits: vision, dental, medical,
Job Description

What will you do as a T-Mobile Associate or T-Mobile Expert? Learn and build proficiency in customer service, while concurrently providing a best-in-class customer experience and building loyalty by:

· Approaching service and sales needs with patience, honesty, and empathy.

· Becoming proficient in the use of digital tools designed to enhance interactions and onboarding to actively demonstrate:

· Completing training on T-Mobile in-store experience, new skills and processes, knowledge of systems and reference resources.

· Building relationships with and partner with T-Mobile employees across channels.

· Engaging with fellow “Archers” and the T-Mobile brand through social media and neighborhood events.


The ideal candidate will bring:

· A strong desire to learn and master the skills required of our teammates and to build meaningful connections with our customers.

· Competitive drive and demonstrates the confidence to succeed in a fast-paced sales environment.

· Willingness to work alongside peers and store leaders, learning and sharing best practices, while serving customers and providing resolutions to issues.

· Effective at balancing customer experience and performance goals.

· 6 months of customer service and/or sales experience, retail environment preferred.

· Multi-lingual not required but a plus.


· Be at least 18 years of age.

· High school degree or GED

· Ability to stand for long periods of time.

· Ability to lift objects weighing up to 25lbs.

· Reliable transportation

· Full Time (40 hours) or Part Time (20+ hours) availability


Perks & Benefits

· Employee Stock Ownership Program (ESOP) retirement plan

· Tuition reimbursement for full & part time employees

· Competitive hourly pay with aggressive commission structure

· Uncapped earning potential

· Career growth and advancement

· A culture of care & excellence

· Health, Vision, and Dental Benefits for Full Time Employees

· Discounted T-Mobile wireless plan

· Monthly sales incentive programs, contests, rewards and more


Diversity & Inclusion is a foundational principle of Arch Telecom. Embracing a diverse workforce is a significant contributor to our success as an organization. Employees with diverse perspectives, backgrounds, and experiences allow us to better reflect the communities whom we serve and result in a superior customer and employee experience. We embrace the diversity that makes our employees unique, and we welcome everyone to our team. YOU BE YOU!


Apply Now:



Arch Telecom


239 Golf Mill Ctr Spc 278

Niles, IL



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