Customer Service Representative | B2B
This is a fantastic opportunity to join this highly successful marketing company who offer a broad range of market leading products coupled with a dedication to outstanding customer service offering superb training and career opportunities. You will be working within an extremely dynamic and successful new business team developing existing and attracting new business where a flair for sales and customer development are vital.
Successful candidates will possess the following attributes:
Good interpersonal and presentation skills
Excellent written and verbal communication skills are essential
Good time management and planning skills
Able to meet multiple project deadlines
Demonstrate great attention to detail
Flexibility is important
Ability to demonstrate an understanding of the needs of the customer
Ability to work individually as well as part of a team
Ability to meet deadlines with minimal supervision
Experience of CMS and CRM is an advantage but not a specific requirement
Analytical skills are desirable
Extremely comfortable with the Microsoft Office Package – Word & Excel in particular
To provide the primary external business interface for customers and the external sales force. Providing a full range of customer service support services including pricing information, lead time enquiries and pro-active management of sales. Establishing and maintaining effective relationships with specific managers and end user customers.
The Main Responsibilities of the Customer Service Role:
Providing an excellent standard of Customer Service.
Answering customers queries and questions.
Sales reporting and tracking day to day progress
Previous experience is not essential as full training will be given, but office/retail/sales experience would be useful. If you feel you have the right skill set for this position please apply by clicking on the 'apply' button.
It would be a huge plus if you have following work experiences: Customer Service Adviser, Customer Service Representative, Customer Service Officer, Customer Service Associate, Customer Service Assistant, Customer Service Supervisor, Customer Service Coordinator, Customer Service Consultant, and Customer Service Agent. Sales Adviser, Sales Representative, Sales Officer, Sales Associate, Sales Assistant, Sales Supervisor, Sales Coordinator, Sales Consultant, and Sales Agent. Marketing Adviser, Marketing Representative, Marketing Officer, Marketing Associate, Marketing Assistant, Marketing Supervisor, Marketing Coordinator, Marketing Consultant, and Marketing Agent. General Business, Entrepreneurship, Summer Job Experience, Entry Leve Role, Promotions, Retail, Direct Advertising, Sports Minded, Sports Enthusiast, Competitive Mindset, Business Development, Business, Internship, Management Trainee, Full Time, Part Time, Bilingual