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Pharmacy Technician (Full-Time)

April Health (Alphascript & Hoover Pharmacy)
Palo Alto, CA
  • Expired: over a month ago. Applications are no longer accepted.
Job Description

Duties and Responsibilities

  • Answers inbound calls for patient refills and other general calls
  • Assists walk-in customers with prescriptions, providing outstanding customer service
  • Conducts outbound patient compliance calls
  • Deals with complex insurance billing, prior authorizations, and TARS
  • Accurately types prescriptions, retrieves products, counts, pours, or measures, adhering to pharmacy best practices
  • Ensures that a licensed pharmacist properly checks all compounding and packing of products prior to product leaving the pharmacy
  • Organize recurring monthly refills, and accurately maintain our refill reminder system
  • Under supervision of Pharmacist, pulls medications, counts, and fills prescriptions manually
  • Maintains inventory of educational materials/medication management kits/welcome packets
  • Maintains prescription logs, wholesaler invoices, and other pharmacy records
  • Accurately calibrates equipment and documents calibration according to policy
  • Retrieves discontinued or expired medications from stock; discards or returns to stock as appropriate; completes corresponding documentation
  • Assists with the maintenance of pharmacy refrigerator temperature and cleaning logs, and documents maintenance
  • Complies with safety, quality assurance, accreditation, legal, State and Federal regulatory requirements
  • Be knowledgeable of products carried in the pharmacy
  • Help customers locate over-the-counter stock

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April Health (Alphascript & Hoover Pharmacy)


Palo Alto, CA
94304 USA



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