HydroAir, a subsidiary of Applied Industrial Technologies, is seeking an Fluid Conveyance Product Specialist.
OBJECTIVE: To provide technical support and training to our Sales Engineers, Customer Service Representatives, Engineering, and customers through the application of connector products. The Connector Product Specialist is the point of contact for fluid conveyance opportunities and issues. He/she is the liaison between our Sales Engineers and other support resources including our Engineering, Suppliers, and Outside Contractors.
+ Provide technical assistance to internal and external customers by answering inquiries, locating information, assisting with product selection, and interpreting product information.
+ Provides presale support to Sales Engineers and customers: including application assessment, proposal preparation and product demonstrations and presentations.
+ Communicates frequently with Sales Engineers, Customer Service Representatives, Engineering, External Customers, and Operations to ensure that they are receiving appropriate and timely information and support.
+ Provides product training to Sales Engineers, Engineering, Customer Service Representatives and Customers
+ Advance the skill sets of the Sales Engineers, Customer Service Representatives, and Engineering.
+ Optimize time and territory management so as to maximize support time with Sales Engineers and customers.
+ Leverages supplier, internal, and external resources when seeking solutions to customer requirements.
+ As required escalates the application to the appropriate technical support resource, while providing all the pertinent information and application notes.
+ Maintains a strong working knowledge of connector products and fluid conveyance.
+ Provides project support to include: specification, product selection, support sales and engineering functions, and cost estimates.
+ Provides remote site technical support as required.
+ Attend supplier meetings, training schools and seminars, as assigned.
+ Maintain appropriate product application knowledge and skills.
+ Supports management with supplier issues as required.
+ Monitor all competitive activity and report significant events to management.
+ Continuously advise management on new product ideas or customer driven needs that enhance the company's competitive position.
+ Provides management with appropriate reports as required.
+ Minimum High School Diploma, preferably AS Degree in technical or business discipline
+ Knowledge of WORD and EXCEL
+ Capable of reading and understanding CAD drawings, AutoCad experience a plus
+ Mechanically inclined
+ Strong communication skills, verbal and written
+ Well organized, detailed oriented and capable of handling multiple tasks simultaneously
+ Fluid power experience a plus
Work for a corporation that believes in developing its people. Applied employees believe in the company and love the environment. Individual contributors with fresh ideas and passion for excellence are encouraged and rewarded.
Connect with a great stable company with strong performance and growth. We look forward to learning more about you and will respond to qualified candidates.
HydroAir is the leading distributor of fluid power, mobile hydraulic and industrial automation solutions in the Northeast. Staffed by Certified Fluid Power Engineers and Specialists, they are ready to assist customers with hydraulic projects from concept to completion.
Parent company Applied Industrial Technologies (NYSE: AIT) is the world's largest fluid power distributor. Our network of 18 fluid power companies (70+ locations) in North America is a resource for dedicated fluid power support. We have one of the largest teams of Certified Fluid Power Specialists, Certified Electronic Control Specialists and Certified Fluid Power Mechanics &d Technicians to assist you with problem solving, system building, troubleshooting and other requirements. Between our service centers and our network of 19 fluid power companies, we provide immediate access to the critical fluid power components and services our customers need.
We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, gender, sexual orientation, age, disability, protected veteran status, marital status, medical condition or any other characteristic protected by law.
If you need accommodation for any part of the employment process because of a disability, please send an email to email@example.com or call 216-426-4389 to let us know the nature of your request.