Expired: over a month ago. Applications are no longer accepted.
ABOUT THE JOB:This is an excellent opportunity for someone who exceeds expectations in customer satisfaction and is goal driven to find solutions for our clients. The Sales support specialist supports the Customer Service, Sales, and Management Teams by responding to client inquiries regarding accounts, products, shipping, and services. Keys to success will be good analytical skills, and the ability to provide results and consistently fulfill our customers' needs. The right candidate is dependable, has a positive attitude, and has excellent communication skills.RESPONSIBILITIES:The right candidate will be the consummate problem solver, have the ability to analyze numbers, exhibit excellent multi-tasking skills, and answer customer calls according to company procedure. You will actively participate in ongoing customer service training and will be able to maintain working knowledge of company products and services and be able to cross-sell wand up-sell where appropriate. If you enjoy assisting customers and peers in a friendly and professional manner with a desire for growth, this role will be great for you.EDUCATION/QUALIFICATIONS:* Experience working as a sales assistant manufacturing, logistics, consumer goods, and/or an ecommerce company.* Three years of phone, email, and/or customer-facing experience with demonstrated ability to provide solutions according to professional standards.* Some college preferred.* Background in customer service account management and problem resolution preferred.* Working knowledge of Microsoft Office programs including Word, Excel, and Outlook a plus. * Salesforce and/or SAP experience a PLUS!* Excellent written and verbal communication skills, especially listening and problem solving.* Customer Service focused and an outgoing personality* Dependable and self-starter* Ability to multi-taskOur company is currently looking for a qualified Sales Assistant candidate who can maintain and exceed standard customer service processes with a professional attitude and with a sense of urgency. We offer an excellent compensation package. Our office is also conveniently located and has a great working environment. If you are interested ask for Winston. We are an equal employment opportunity employer and will consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, age (40 and over), gender identity, national origin, protected veteran status, disability or any other protected classification under federal and state law.
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