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REMOTE Customer Service Representative

AppleOne Florence, SC

  • Expired: over a month ago. Applications are no longer accepted.
Job Description
Exciting WORK FROM HOME opportunity! Contract role, $14/hour starting 5/10/21! HOURS: Must be able to work a shift BETWEEN the hours of 7:00am-6:00pm with one weekend shift included! This position is a full time- 40 hour work week. Must be able to work a full 40 within the hours are 7-6 with one weekend a month, no exceptions or different hours available currently. System Requirements MUST HAVE: Windows 10 Operating System ? CPU Speed= Dual Core 1.2 GHz or better, Intel Core i3 or AMD Ryzen 3 or better ? Hard Drive= 40 GB or more of available space, 100 GB or more of total space ? Memory= 4 GB of RAM minimum, 8GB of RAM or better is preferable ? USB Ports= 2 available usb 2.0 or greater ports ? Hard wired connection- (NO WIRELESS) and a minimum of 10mbps download/minimum 5 mbps upload. Internet MUST NOT be shared with more than 3 devices on the same location ? Maximum Latency Threshold= 120 milliseconds ? Web Cam ? USB headset **Must be able to pass a level 2 background.** Please read this email in FULL DETAIL to ensure this position is the right match for you!Job Description: ? Communicate with customers in a proactive and professional manner. ? Respond to questions and provide information while meeting or exceeding customer expectation. ? Identify root cause of inquiries by asking probing questions to determine the best solution. ? Maintain required product knowledge to deliver best in class service. ? Provide insight and support with upcoming steps and stages with reference tools and information. Knowledge, Skills and Attitudes: ? Computer savvy, able to work with multiple platforms. ? Ability to communicate effectively in both oral and written form. ? Strong math skills will be helpful! ? General knowledge of office procedures and operations. ? Skill in data entry with minimal errors. ? Skill in completing assignments accurately and with attention to detail. ? Ability to process and handle confidential information with discretion. ? Spanish language is a PLUS! ? Be enthusiastic and know how to have fun. ? Must like proactively providing solutions. AppleOne is proud to be an Equal Opportunity Employer. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment qualified applicants with arrest and conviction records.


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Florence, SC



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