Expired: over a month ago. Applications are no longer accepted.
Are you looking for a chance to join a successful company offering excellent benefits, a stock purchasing program, profit sharing and overtime pay- while helping account executives keep operations in order? As a Customer Service representative, you will be providing excellent customer service by being involved in all aspects of order setup and monitoring, communicating effectively with service managers and helping to identify any complications in customer operations. If you have the skills for multi-tasking, and you have efficient typing and data entry skills then this position is right for you! ResponsibilitiesYou will be the consummate problem solver, capturing missing information from partner carriers via phone, internet and/or email. You will be a point of contact and provide customer order support and track customer complaints and issues. You will be tasked with proactively addressing any issues with orders, confirm order pickups via phone and data entry as needed. QualificationsTwo years of office experience or call center experience required with demonstrated ability to use email to communicate and ability to make quality outbound calls. Bachelor's Degree or equivalent industry experience preferred. Shipping/BOL knowledge is a plusEffective and professional communication skills-verbal, written, email and IMIntermediate to high level of MS Word, Excel, Outlook and Power PointIf you are a well organized and detailed oriented individual who is excited about working in fast paced yet rewarding work environment with other like-minded customer service reps like yourself, send us your resume today. The next step in your career is waiting. Apply today We are an equal employment opportunity employer and will consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, age (40 and over), gender identity, national origin, protected veteran status, disability or any other protected classification under federal and state law.
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