Inbound Customer Service Representative - up to $13hr
AppleOneSan Antonio, TX
Posted: over a month ago
Outgoing, skilled Customer Service Representatives needed for call center located in San Antonio (1604 & Lockhill-Selma). Training will be from 9am-6pm, Monday ? Friday.The shifts required for this position can range between 8:00 am to 11:00pm, guaranteed Sundays off. Some schedules do require Saturdays. This is a temp to hire opportunity, with conversion occurring around 120 days (4 months). Great benefits, upon conversion! Job Duties: ? Responds to customer phone inquiries in a prompt, courteous and concise manner. ? Accesses, reads, and interprets customers? information and inputs all relative information into system.? Performs accurately all data entry functions to reflect customer activity/transactions. ? Answers customer questions and assists in problem resolution. ? Documents all customer encounters in clear and concise logs. Qualifications / Skills / Requirements: ? Bilingual (English/Spanish) a major plus!! ? High school diploma, GED, or equivalent certification. ? Must be flexible to work between the hours of 8:00 a.m. and 11:00pm. ? Background check required- drug screen. ? Must be able to pass assessments required for the position. Pay: $12.75 for English reps $13.25 for Bilingual (English/Spanish) reps. We are an equal employment opportunity employer and will consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, age (40 and over), gender identity, national origin, protected veteran status, disability or any other protected classification under federal and state law.