Customer Service Reps needed -(bilingual Spanish), entry-level OK!
Posted: 1 day ago
Are you entry-level and looking to get into an office environment, perhaps coming from retail or food service?Are you bilingual Spanish and looking for a day shift that does not involve working nights? Are you seeking full-time and able to work weekends? Would you enjoy wearing jeans to work? My client is looking to hire 3 bilingual Spanish Customer Service Reps ASAP to work in their corporate call center in Anaheim (they sell auto parts).The wage is $13hr to start with room to grow! DUTIES INCLUDE: Inbound Customer Service- Take inbound calls from callers interested in selling their vehicle- Gather condition of vehicle via probing- Provide negotiated quote pricing and reference number- Schedule pick up times- Run DMV reports to ensure full ownership of vehicle- Respond to live chats- Communicate with dispatchers on behalf of sellersPOSITION EXPECTATION:" Fast paced environment" Very routine type work" Use tools to answer caller's questions" Average call length: 3 mins. " Answer each call in a professional, helpful manner (soft skills are a must)" Flexibility mandatory" Remain logged in as scheduled; and adhere to schedule" Attendance is extremely importantSCHEDULE: Full-time, 40 hours a week. " Mandatory weekends (may trade shifts)" Shift: Mon - Fri 9:30 - 6:00; Sat 8:30 - 5:00; Sun: 8:00 am - 4:30 pm (2 days off during week)" Must have valid driver's license by the time permanent offer is made" Must be Bi-lingual (English and Spanish)If you are a fit, please email your resume to Angela at the Orange office of AppleOne for immediate consideration! We are an equal employment opportunity employer and will consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, age (40 and over), gender identity, national origin, protected veteran status, disability or any other protected classification under federal and state law.