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Customer Service Admin - Direct Hire

AppleOne Sunnyvale, CA
  • Expired: over a month ago. Applications are no longer accepted.
Job Description
SummaryA leading manufacturer & wholesaler of Fine jewelry, is currently seeking an Customer Service Assistant in Burlingame. This entry-level position is responsible for supporting management & the sales team and carrying out daily sales-related tasks. This position also works on reconciliation of invoicing, shipping, credit applications, and billing.Responsibilities :- Preparing merchandise for shipments and outgoing shipments- Answer the telephone and engage with customers regarding orders, payments, etc.- Support the Sales Team regarding orders & transaction detail- Carefully and accurately perform transactions- Receive, process and record returns and repairs- Enters customer, inventory and account data- Organize and maintain the filing system of all company documents- Assist Management in special projects as needed- Assist with effective resolutions to provide positive customer experiences and satisfaction.- Perform administration duties as necessaryQualifications:- Excellent attention to detail- Strong problem solving and reconciliation skills- Ability to meet deadlines- Knowledge of and experience in Fine Jewelry- Gemologist or Diamond certification a plus- Expertise in Excel and good command of MS Office Suite- Experience with Logicmate Jewelmate Software a plus AppleOne is proud to be an Equal Opportunity Employer. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment qualified applicants with arrest and conviction records.



Sunnyvale, CA