Skip to Main Content

This job listing expired over a month ago

Customer Relations Representative - $16.75 Part Time

AppleOne Jersey City, NJ

  • Salary $0 to $17 Hourly
Fantastic and very unique opportunity to work in a job that is exciting and not the usual type of customer service position!Position is located in Jersey City, NJOffice environmentClose to Path Train!Customer Relations Representative$16.75 per hour pay rate15 - 20 hours per weekSunday - Monday - Thursday5:30PM - 10:30PMThis is a Call Center Environment, previous experience working in a call center environment is desired but will to train candidates with previous customer service experience who have terrific customer service skills.Key Responsibilities:- In this role, you will provide front line customer service and handle administrative tasks - Provide high quality customer service via various communication channels (including web chat, calls, email, social media)- Ensure that often complex customer issues are followed up and resolved in a timely manner- Provide technical, product and sales support to customers.- Administer payment transactions using a broad range of payment methods, including credit/debit cards, ACH, wire, checks and e-wallet solutions.- Make outbound calls to patrons to alert them of special promotions- Act as an ambassador for the company as first point of contactKey Experience & Qualifications:- Strong customer service and communication skills - Excellent written and verbal skills - Excellent problem solving skills and the ability to think quickly under pressure - A proven team player with a ?can do? attitude.- Flexible approach to working in a dynamic and often hectic environment- Motivated by working towards set targets and objectives.- Passionate about providing excellent service.- Good organizational and multi-tasking skills We are an equal employment opportunity employer and will consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, age (40 and over), gender identity, national origin, protected veteran status, disability or any other protected classification under federal and state law.



Jersey City, NJ