Call Center Representative(s) - Healthcare Company Needed
AppleOneLos Angeles, CA
Posted: 12 days ago
MASSIVE EXPANDING Healthcare company looking to hire MULTIPLE Call Center Rep - Healthcare positions.Responsibilities:Knowledge of healthcare and various managed care product lines, Medi-Cal, PASC, Covered Care/Cal Medi-Connect and proficient in medical terminology. Have the ability to comprehend difficult and complex verification rules for multiple clients. Documents each inbound outbound call by completing forms and record logs. Assist supporting queues with projects as needed (e.g. provide informative feedback on desktop procedures, follow-up on member inquiries, etc). Handles inbound and outbound interactions involving member eligibility verification, general provider inquiries, claim status (pre-payment), general program and administration questions for all lines of business including direct member request for I.D cards and PCP changes. Processing payments for Covered members, document all call interactions in system of record.Qualifications:Minimum High School Diploma/GED. Excellent verbal and written communication skills. Must have demonstrated experience with EXCEL and WORD. Must be detailed orientated and can work on multiple spreadsheets at once. Apply for this great position as a call center rep - healthcare company today! Please forward resume as a Microsoft Word Document and call the AppleOne Downtown LA Bunker Hill office and ask for Azuri Ross We are an equal employment opportunity employer and will consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, age (40 and over), gender identity, national origin, protected veteran status, disability or any other protected classification under federal and state law.