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Program Support Specialist South

Appalachian Trail Conservancy
Asheville, NC
  • Expired: over a month ago. Applications are no longer accepted.
Job Description
Organizational Mission:

The Appalachian Trail Conservancy’s mission is to protect, manage, and advocate for the Appalachian National Scenic Trail.

Position Summary

The Program Support Specialist assists a team of program administrators and regional staff in two ATC regions (Virginia, Georgia, North Carolina, Tennessee) on operations including volunteer recruitment, registration and financial oversight

Essential Duties and Responsibilities

Program Support

  • Advertises volunteer trail crew opportunities under the direction of the Trail Operations Manager.
  • Fields registration questions from prospective volunteers and ensures a smooth and easy registration process.
  • Coordinates volunteer registration delivery to base camp staff.
  • Assists the Trail Operations Manager with planning and tracking of Trail Crew projects.
  • Provides guidance and assists regional staff with all aspects of projects including but not limited to managing milestones, drafting contracts, tracking changes and progress throughout project, and creating reports. Supports the Appalachian Trail Communities program by assisting with the planning of A.T.

Partnership Communications

  • Coordinates bi-annual regional meetings among a broad management partnership and ATC staff.
  • Updates regional volunteer, partner, and donor directories and prepares various mailings generated by regional staff.
  • Manages a calendar for regional volunteer events.
  • Supports the publication of Club activities to ATC calendars and announcements.
  • Schedules meetings online and in person including reserving facilities, catering, and online platforms.
  • Coordinates regional media requests with ATC Communications Department.

GA, NC, TN and VA Appalachian Trail License Plate Programs

  • Administers NC, TN, GA, and VA tag grant programs including advertising, application reviews, award notifications, issuing payments and tracking project compliance and completion.
  • Coordinates with ATC Finance staff to ensure that tag revenues and expenses are accurately tracked, and state audits completed on time.
  • Identifies license plate marketing opportunities to grow program revenues.
  • Develops governance guidelines for the tag programs including procedures for committee membership succession and revenue allocation.

Office Administration

  • Coordinates regional operations with Finance & Administration’s policies and procedures.
  • Manages or coordinates trainings on ATC systems to regional staff.
  • Monitor and approve program expenditures.
  • Assists with spreadsheet data presentation by generating summaries, charts, and graphs; edits, formats, and finishes draft documents prepared by ATC staff members for distribution to trail-management partners and the public.
  • Maintains computer and tech inventory and ensures back up of electronic data. Works with ATC IT Program Manager to troubleshoot any IT issues in the VARO & SORO regions.
  • Assists all VARO & SORO staff in applying technology that improves the efficacy of VARO & SORO operations.
  • Recruits and supervises office volunteers and/or interns to assist with administrative tasks.
  • Performs other duties as assigned, including duties requested by ATC’s headquarters.
  • Bachelor’s degree or equivalent experience preferably in Liberal Arts, Communication, or Outdoor Recreation/Education.
  • Preferred 1-2 years administrative/office management experience.
  • A basic comprehension of language, mathematics, and workplace decorum.
  • Competence in operation of standard office equipment. The incumbent must be able to transfer information clearly and accurately to others and follow prescribed steps for the various tasks assigned to the position.
  • A high level of demonstrated professionalism in communications, especially verbal and with electronic communications.
  • Proficient with Microsoft Office Suite or related software as required to draft reports and budgets.
  • Editorial and proofreading skills with proven initiative and ability to manage competing priorities and define own workload while meeting deadlines.
  • Preferred outdoor Desired one year of grant writing experience.
  • A working familiarity with the Appalachian Trail, hiking, trail maintenance, volunteerism, and resource management is highly desirable.
  • Ability to collaborate within the Cooperative Management System; including state and federal agency partners, volunteer constituencies, alliance organizations, and media representatives.
  • Excellent analytical and critical evaluation skills.
  • Effectively works independently and as part of a collaborative team.
Physical Demands and Work Environment
  • Occasional overnight travel.
  • Evening and weekend work will be required.
  • Use of personal vehicle for work-related travel is required with reimbursable mileage.
  • Must be able to lift 15 pounds at times.
  • Prolonged periods of sitting at a desk and working at a computer.
  • Shared office environment with a high noise level.
  • This position will be located out of the in Ashville or Roanoke regional office.
  • Minimum starting salary is: $35,000 per year.
Additional Details
  • COVID-19 vaccination will be required for this position as a condition of employment. Medical and religious exemptions may apply.
  • Health, dental, and vision insurance available
  • Company paid long-term disability and life insurance provided
  • 403(b) Retirement Plan with up to 7% match after 1 year of service
To Apply

Please submit an application packet that consists of a resume, and a cover letter. Applications will be accepted until the position is filled. Please apply as soon as possible.

Appalachian Trail Conservancy


Asheville, NC
28801 USA



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