The Community Mental Health Assistant (CMHA) service is a community-based service for adults age eighteen and older who have a mental illness or a substance abuse disorder. The CMHA provides structured, scheduled activities that promote recovery, self-determination, self-advocacy, and enhancement of community living skills. The CMHA service is an individualized, recovery-focused service, based on a relationship of mutuality that allows the individual an opportunity to learn to manage his or her own recovery. This is a night shift position.
Responsibilities and Duties:
- Provide case management services to consumers in the community or residing in a hospital 30 days or less prior to their discharge, including completing applications and referral forms to obtain services.
- Monitor services provided to consumers in all settings.
- Utilize therapeutic communication skills to engage consumers during treatment.
- Interact with program participants and co-workers with empathy while maintaining dignity and confidentiality.
- Provide wellness education via teaching problem solving, anger management, and other life skills.
- Request specific and appropriate information about the consumer from involved treatment providers to promote continuity of care.
- Incorporate relevant socioeconomic and cultural variables into consumer's plan of care.
- Observe, report, and document signs and symptoms or changes in consumer's behavior on appropriate forms to be included in consumer's medical record.
- Complete required documentation as consumer's needs change.
- Write necessary reports to appropriate entities for the purpose of accessing services on the consumer's behalf.
Qualifications and Skills:
- High School Diploma or GED.
- Previous experience working with the SPMI population preferred.
ncgCARE is an equal opportunity employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.