Experienced Restaurant Manager

Apex Entertainment is currently looking for an experienced and enthusiastic Restaurant Manager to join our team and provide exceptional service to our guests!

RESPONSIBILITIES

• Responsible for exceptional guest service in all areas.
• Ensure that all food and products are consistently prepared and served according to the restaurant's recipes, portioning, cooking and serving standards.
• Maintains accurate and up-to-date daily plan of restaurant staffing needs.
• Work with F&B Manager to prepare schedules to ensure that the restaurant is staffed for all shifts.
• Recruits, interviews and hires candidates for employment based on the company needs.
• Ensure all health and safety restaurant policies and procedures are followed.
• Ensures exceptional guest service in all areas.
• Maintains and ensures proper cash handling procedures are followed to company guidelines.
• Reports complaints and resolution steps to F&B Manager and/or General Manager.
• Expediently responds to guest complaints, taking any and all appropriate actions to turn dissatisfied guests into return guests.
• Enforces sanitary practices for food handling, general cleanliness, and maintenance of kitchen and dining areas.
• Ensures compliance with operational standards, company policies, federal/state/local laws and ordinances.
• Responsible for ensuring consistent high quality of food preparation, service and uniforms.
• Assists with coordinating and organizing private events and acts as a liaison between Sales and Operations.
• Any additional tasks assigned by management.
• Reports complaints and resolution steps to F&B Manager and General Manager.
• Thoroughly knowledgeable regarding menu, food preparation, beer, liquor and wine programs.
• Thoroughly knowledgeable in restaurant and beverage operations.

REQUIREMENTS

• Strong written and verbal communications skills.
• Strong leadership and people management skills.
• Effective problem solving skills to detect changes in circumstances or events.
• Professional and courteous demeanor.
• Positive team and motivational skills.
• Exceptional personal hygiene and positive representation of the organization to employees, guests and vendors.
• High School Diploma required or GED equivalent.
• Associate Degree, Bachelor's Degree preferred.
• 3+ years' experience working in the food & beverage and/or hospitality industry.
• Proficient with all MS Office Applications.
• Must have a driver's license or reliable transportation.