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Enhanced Customer Service Representative

Apex Brand Management, Inc. Cerritos, CA
  • Posted: 12 hours ago
  • Full-Time

Our company is seeking an Enhanced Customer Service Representative to join our fast-paced, high energy, growing company. We are proud of our tradition of success in the telecom industry of over 30 years. Come join our team of hard-working, talented professionals!

JOB SUMMARY:

  • Perform Sales functions for existing combined customers' as well as prospects. Agent may need to review benefits of customers existing coverage and to answer any service questions customers may have.

  • Perform Sales function and product needs analysis for marketing campaign.

  • Provide an annual review of existing products as well as needs analysis for existing customers in areas with no field agent presence.

  • Follow up calls to customers and prospects within areas that maintain field agent presence to validate contact and perform sales function if needed.

  • Provide information, and or problem solving techniques for customers' existing products.

SKILLS/EXPERIENCE:

  • Good communication and Interpersonal skills

  • Ability to multi-task, talking with customers

  • Effective listening skills

  • Problem solving

  • Business sense

  • Professional demeanor

  • Outgoing and engaging conversation skills

  • High School or equivalent required

  • Multiple Language skill a plus

PEOPLE WITH THE FOLLOWING EXPERIENCE ARE ENCOURAGED TO APPLY: promotional sales, sales representative, sales associate, sales, entertainment, service industry, internship, marketing, marketing representative, marketing/advertising, retail sales, advertising, marketing, sales, customer service, public relations, manager, promotional advertising, entry level, entry-level management, marketing, promotional marketing, business development, sales, communications, management, business development, event coordination, management training program, advancement

Apex Brand Management, Inc.

Why Work Here?

Apex Brand Management, Inc. provides top-level outreach solutions that deliver high customer acquisition rates for leading telecom services.

Apex Brand Management, Inc. is proud to provide outreach for the country’s most trusted fiber optics and telecommunication service provider. We employ our proven methods to engage consumers and help them realize the value these services can add to their lives. Our top-level results have earned us a solid reputation within the customer acquisition field. We are a diverse group at Apex Brand Management, Inc. What tie us together are our ambition, our drive, and our zest for having fun while achieving common goals. Our workplace environment fosters a need to succeed, allowing each individual to advance to the pinnacle of his or her career. People with a desire for a satisfying professional future will fit right in. Office Location is Anaheim, CA.

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