Skip to Main Content
← Back to Jobs

Customer Service - Consumer Experience

Apex Brand Management, Inc. Buena Park, CA
  • Posted: 8 days ago
  • Full-Time

Advance Your Career- Work With Fortune 100 Companies!

Under moderate supervision, manages, investigates and resolves customer service issues. Handles cases which require special knowledge (such as at every severity level with a focus on moderate complexity. Provides quality customer service to meet the needs of all internal and external customers.

Responsibilities:

We welcome career changers with an aptitude for customer service or inbound sales who have a passion for helping others and giving them peace of mind. Whether it’s getting answers for customers quickly, consulting on products with compassion or resolving their issues with a smile, you will be the difference between their customer experience being just average or an exceptional one. We’ll train you to be a subject matter expert in your field, so you can be confident in providing the highest level of service possible. And we trust you already have the necessary ingredient that can’t be taught—a caring and supportive nature that will shine through as you help customers. You’ll also have a chance to make great new friends and grow your career in a high-energy, family-friendly atmosphere.

Qualifications:

  • Must be able to work in a fast paced, team-oriented environment.
  • Must be skilled at recognizing questionable situations which necessitate supervisory involvement and able to demonstrate a thorough understanding and use of basic product policies

  • High School Diploma or equivalent training plus at least 1 year of directly related claims experience required.

We’re dedicated to doing the right thing for our employees, because we know that their fulfillment and success leads us to great places. Life. Happiness. Innovation. Impact. Advancement. Whatever their pursuit, talented people find their path at our company.

People from all backgrounds and skills sets are encouraged to apply with the following: customer service, customer relationship management, customer service, sales, customer acquisition, customer retention, customer insight, customer development, customer engagement, and bilingual.

Apex Brand Management, Inc.

Why Work Here?

Apex Brand Management, Inc. provides top-level outreach solutions that deliver high customer acquisition rates for leading telecom services.

Apex Brand Management, Inc. is proud to provide outreach for the country’s most trusted fiber optics and telecommunication service provider. We employ our proven methods to engage consumers and help them realize the value these services can add to their lives. Our top-level results have earned us a solid reputation within the customer acquisition field. We are a diverse group at Apex Brand Management, Inc. What tie us together are our ambition, our drive, and our zest for having fun while achieving common goals. Our workplace environment fosters a need to succeed, allowing each individual to advance to the pinnacle of his or her career. People with a desire for a satisfying professional future will fit right in. Office Location is Anaheim, CA.

What email should the hiring manager reach you at?

By clicking the button above, I agree to the ZipRecruiter Terms of Use and acknowledge I have read the Privacy Policy, and agree to receive email job alerts.

What email should we contact you at once we get salary info from the hiring manager?

By clicking the button above, I agree to the ZipRecruiter Terms of Use and acknowledge I have read the Privacy Policy, and agree to receive email job alerts.

Our qualification feature is only available to registered members - what email address would you like for us to keep on file?

By clicking the button above, I agree to the ZipRecruiter Terms of Use and acknowledge I have read the Privacy Policy, and agree to receive email job alerts.