Part - Time Call Center Sales Representative (CCSR)
Must Have Clinical Experience
ANY LAB TEST NOW® in Alpharetta, GA is hiring specialized Part-Time Call Center Sales Representatives (CCSRs) to work 20-25 hours per week in a multi-shift environment. The CSSR is responsible for scheduling appointments for and selling lab testing services to customers at one of our 160 store locations nationwide. Candidates submitting resumes' must have experience in the clinical/medical field to be considered for this open position. Please do not apply if you do not qualify.
To be successful in this highly specialized CCSR role, the applicant must have at least three (3) years of sales experience, preferably within a call center environment. Sales experience in the medical, toxicology or DNA testing industry is a definite plus.
Answer incoming calls from customers, franchisees, business partners, and internal contacts. Sell lab testing services and schedule appointments. Book appointments in our web-based calendar system. Become the authoritative source on lab test product knowledge, industry business practice (federal, state and local) and operational brand standards. Provide answers to customer questions, and document call details in our call management system. Ensure customers are transferred to store locations effectively when appropriate.
- Three (3) or More Years of Sales Experience, preferably with a call center background
- Clinical/Medical Experience
- Strong Computer and Typing Skills, including Word and Excel
- Chat Experience
- Excellent Oral and Written Communication Skills
- Excellent Listening Skills
- Passionate About Helping People
- Must Work Well in a Team Environment
- Must Be Very Organized and Detailed Oriented
- Self-Disciplined and Strong Work Ethic
Note: Must pass background check and drug screen