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Customer Service Representative

Anthony Napoli-Farmers Insurance Agency
Mission Hills, CA
  • Expired: over a month ago. Applications are no longer accepted.
Job Description

Our office is expanding and we are looking to hire the right individual to join our outstanding customer service team. We are currently seeking to fulfill a part-time position. Our Customer Service Representative will be responsible for providing exceptional customer service to our current clients and new prospects, processing policy change requests, maintain knowledge of our products, and answer any questions our clients may have.

Insurance industry or office experience and knowledge is not required but would be a greater benefit relating to customers in the beginning for this position.



Benefits

Holidays Off

Career Development & Growth

Hands On Training

Professional Work Environment



Responsibilities

  • Process customer policy change requests.
  • Secure all Trailing Documents from customers.
  • Complete Evidence of Insurance requests.
  • Take premium payments from customers.
  • Answer incoming phone calls on the first ring.


Requirements

  • Possess a genuine willingness to learn, be intuitive and resourceful and be coachable.
  • Possess an upbeat, positive and enthusiastic attitude.
  • Excellent Communication/interpersonal skills.
  • Professional phone etiquette.
  • Follow through and exceed current and prospective client expectations.

Anthony Napoli-Farmers Insurance Agency

Address

Mission Hills, CA
91345 USA

Industry

Business

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