As a Customer Care Representative you will guide insurance brokers and employers through their healthcare questions via calls and e-mails. You will be the one helping them by explaining benefits, solving claim concerns, finding a doctor, and assisting with enrollment and billing questions. You will be their guide to a better healthcare experience and ensure that they only need to call once to get the help they need.
Here's what a typical day may look like:
If you want to be a part of this exciting team, make a difference in someone's life every day and help change the healthcare industry, apply today!
What Does Anthem Have to Offer You?
Quarterly incentive bonus plan based on performance.
Annual increases based on performance.
Opportunities for overtime.
Special recognition awards
Opportunities for growth and promotion
Potential for promotion within 9 months.
Career path opportunities. Many of our trainers, quality coaches, managers and leaders also began their careers as a Customer Service Representative.
Get your Bachelor's degree paid for in full or further your education with tuition reimbursement.
Great benefits and perks
Free Onsite Fitness Facility
Onsite Fresh Market or Cafeteria
Employee Discount Program
Affordable Health Insurance, Dental, Vision and Basic Life
401k match to help you plan for the future
Paid Time Off
Volunteer Time Off
Anthem, Inc. is ranked as one of America's Most Admired Companies among health insurers by Fortune magazine and is a 2018 DiversityInc magazine Top 50 Company for Diversity. To learn more about our company and apply, please visit us at careers.antheminc.com. An Equal Opportunity Employer/Disability/Veteran.