Customer Care Representative I -III - Albany, NY
Have a passion for helping others? Like to make a difference? Our call center truly helps our members solve problems!!
Your Talent. Our Vision. At Empire Blue Cross Blue Shield, a proud member of the Anthem, Inc. family of companies, it's a powerful combination, and the foundation upon which we're creating greater access to care for our members, greater value for our customers, and greater health for our communities. Join us and together we will drive the future of health care. This is an exceptional opportunity to do innovative work that means more to you and those we serve.
This is an exceptional opportunity to do innovative work that means more to you and those we serve.
What will my day look like?
We have amazing customers and when they need help with anything - they contact you! You may assist a customer to find the right doctor for them or their family, solve a claim concern, or help them understand their benefits. Every time a customer calls with a question or concern, you guide them through.
Here's what a typical day may look like:
What qualifications do I need to have?
Anthem, Inc. is ranked as one of America's Most Admired Companies among health insurers by Fortune magazine and is a 2018 DiversityInc magazine Top 50 Company for Diversity. To learn more about our company and apply, please visit us at antheminc.com/careers. An Equal Opportunity Employer/ Disability/ Veteran