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Call Center Agent

AnswerNet Willow Grove, PA
  • Posted: 4 days ago
  • $11 Hourly
  • Full-Time
  • Benefits: Vision, Medical, 401k, Dental

Offering Morning and Night Shifts

Job Duties / Responsibilities
- Meet and exceed the customer's expectations on each program
- Meet personal and professional goals/objectives
- Follow a set agenda that is given by the call center Specialists/Supervisor
- Follow a prepared script and study product knowledge

Required Knowledge /Skills / Abilities / Qualifications:

- Ability to maintain a positive and productive attitude
- Show patience and courtesy regardless of the customer's behavior
- Make a positive impression on the customer
- Ability to overcome objection and resolve the customer's issues
- Learn each of the fundamentals of the telephone (tone, pronunciation, etc.) and customer service
- Will learn to utilize program database, call processes, rebuttals and dialogue
- Keyboarding skills, Data Entry with an understanding of computer concepts and Windows
- Must possess an energetic personality
- Work well in a fast-paced environment

MUST PASS BACKGROUND AND DRUG TEST

Job Types: Full-time

Salary: $11.00 /hour

AnswerNet

Why Work Here?

Friendly environment, room for growth, great benefits

AnswerNet has 30+ contact centers within the continental United States and Canada, providing a vast range of services to optimize telephone answering services, appointment setting and confirmation, customer support, sales, lead qualifications, market research to name only a small selection of contact management solutions provided to thousands of clients who process tens of millions of contacts every year. AnswerNet has been recognized as an award winning service by Inc. magazine’s Annual “Inc. 500 List of Fastest Growing Private Companies”, Customer Interaction Solutions magazine’s “Top 50 Teleservices Agencies.” AnswerNet was also named a “Best Run Company” by SmartCEO magazine

Address

3930 Commerce Avenue Willow Grove, PA 19090
Willow Grove, PA
USA

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