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Customer Service Representative -

AnswerFirst Communications Las Vegas, NV
  • Posted: over a month ago
  • $14 to $16 Hourly
  • Full-Time
  • Benefits: Vision, Medical, Life Insurance, 401k, Dental

REMOTE ANSWERING SERVICE CUSTOMER SERVICE PROFESSIONAL - Work From Home

  • Currently only hiring qualified candidates that reside in Florida, Nevada, New Hampshire, South Dakota and Wyoming. All others states are not eligible for hire at this time.
  • Must be able to train in a virtual environment and meet equipment requirements to begin training. Position is a work from home opportunity.
  • Must be able to train 8 am - 4 pm EST for 2 weeks in a virtual classroom
  • Must be self-motivated, confident and able to work without direct supervision
  • Must be okay working without having the social environment of a traditional workplace
  • Part-time and full-time positions available
  • Evenings, weekends and holidays a must
  • Split shifts are available
  • Typing required (minimum 40 WPM with few errors)
  • Outstanding verbal and written communications skills required
  • Positive attitude and professional demeanor required
  • Previous call center or work from home customer service experience highly preferred
  • Bilingual a plus
  • Must own approved equipment (computer with dual monitors, headset, webcam, UPS back-up)
  • Must have high-speed internet with direct connection and own audio resource (VoIP soft phones and/or land line)
  • Must be technically savvy with computers and virtual working environments
  • Must have an approved, private, enclosed work space free from interruptions and distractions
  • Background check required
  • DRUG FREE WORKPLACE

If you are interested in the above position and meet these requirements, please visit join.answerfirst.com to apply.

AnswerFirst Communications

Why Work Here?

Awesome CEO, great benefits and culture that drives success!

At AnswerFirst, we provide business answering services to thousands of small, medium and large businesses around the globe. Our company is based in Tampa (we do not use overseas staff). Our Customer Service Professionals are ready and waiting around the clock. We offer live operator services including order entry, scheduling, customer care, messaging, and telephone answering to the businesses we serve. AnswerFirst is a certified Great Place to Work. We were named by Great Place to Work and FORTUNE to be one of the 2018 Best Workplaces for Women and 2019 Best Workplaces for Consulting and Professional Services. AnswerFirst was also named a Top Workplace for 2018 by the Tampa Bay Times based on our employees feedback. We have a 4.8 approval rating on Google and Glassdoor by our clients and employees. Member of ATSI and the Ybor Chamber of Commerce. We are an Equal Opportunity Employer. All qualified applicants who are authorized to work in the United States and reside in one of the approved states for hire will receive consideration for employment without regard to race, religion, sex, color, national origin, ethnicity, age, genetic information, disability or sexual orientation.

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